Vault Room Teller

Atlanta-Fulton County Zoo; Atlanta (GA); On-site; USD 16,531,000 - 27,552,000; Part time

Job summary

Zoo Atlanta is seeking a part-time Vault Room Teller to responsibly process money, cash, checks and deposits in the vault room. You will prepare daily deposits, distribute cash to departments, and perform cash audits with accuracy and integrity.

The role requires 1–2 years cash handling experience, strong math skills (10-key), and excellent verbal and written communication. Weekend/evening availability is expected as needed.

Qualifications

• Must have at least 1–2 years cash handling experience in a high-volume location, teller experience desirable.
• Ability to work weekends, holidays, and evening special events.
• Superior math skills with 10-key.
• Excellent oral and written communication skills.
• Must be detailed oriented, accurate, and able to work in a closed vault room setting.

Responsibilities

• Prepares daily deposits for armored pick-up service before required deadlines.
• Distributes cash banks to Rides, Admissions, On-Site, and other departments as needed.
• Ensures change orders are placed online and verified for accuracy.
• Assists in daily safe counts and signs daily over/short form into the system.
• Distributes petty cash to Zoo staff with accurate signatures and receipts.
• Counts and balances postage stamps and assists with replenishments.
• Conducts random cash audits in Admissions, Rides, and Membership areas.
• Coordinates change orders and cash pick-ups with Security escort.
• Monitors donation boxes and ensures weekly counts.
• Opens and closes the office as scheduled.
• Operates coin/currency sorting equipment and maintains records.

Skills

Cash handling

Math skills

Oral and written communication

Attention to detail

Independence

Customer service

Reliability

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Job description

Job Title: Vault Room Teller

Department: Visitor Services

Reports to: Vault Room Manager

FLSA Status: Non-Exempt

Job Status: Part-Time

Job Purpose: Responsible for the efficient processing of all money-cash, coin, and checks, entering the Vault Room. Money is counted, balanced, receipted, and deposited daily.

Essential Duties & Responsibilities

• Prepares daily deposits for armored pick-up service before required deadlines.
• Distributing cash banks to Rides, Admissions, On-Site, and other various departments as needed.
• Ensures weekly or as needed change orders are placed online through Loomis change order portal. Verify orders are accurate upon delivery.
• Assists in daily safe counts, and sign daily over/short form into computer system.
• Distribute petty cash to Zoo staff as needed during appropriate times. Ensure information is accurate before distributing i.e., legible signature, department account number, valid receipt with date of purchase within deadline restrictions.
• Count and balance postage stamp box and share in routine trips to post office as needed for replenishments.
• Conduct random cash audits on Admissions, Rides, and Membership departments areas, checking receipt tapes for discrepancies.
• Coordinate change orders and cash pick-ups on busy high peak days with Security Personnel escort.
• Share loads with ensuring donation boxes throughout zoo are emptied and counted weekly.
• Responsible for the opening and closing of the office as scheduled.
• Operate coin, currency sorting and counting equipment to process large cash and coin volumes rapidly and accurately.
• Handwriting must be legibly and assist in keeping accurate and up to date records.
• Work accurately and rapidly with numerical data.
• Proven excellent verbal and written communication skills as well as exceptional attention to detail skills.
• Ability to work independently and follow detailed instructions.
• Honesty, dependability, and reliability are a must.
• Monitor employee access in and around the Vault area.
• Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement
• Other duties as assigned

Qualifications:

• Must have at least 1-2 years cash handling experience in a high-volume location, teller experience desirable.
• Ability to work weekends, holidays, and evening special events.
• Superior math skills with 10-key
• Excellent oral and written communication skills
• Must be detailed oriented, accurate, and able to work in a closed vault room setting.
• Thorough knowledge of the materials, equipment and procedures used in a typical bank/vault operation.
• Must be at least 18 years of age
• Reliable transportation a plus
• Basic computer skills in Microsoft word and Excel
• Excellent organizational skills required
• Excellent customer service skills

Education:

• High School diploma or G.E.D. required

Physical Demands:

• Must be able to lift up to 20 pounds
• Must be able to bend, kneel, reach and stoop for files and stock change upon deliveries from bank
• Must be physically fit to walk throughout zoo for cashier requests during cold and hot days.

Work Environment:

• Zoo Atlanta is open to the public 363 days out of the year, therefore, all positions at Zoo Atlanta may require employees to work some weekends, holidays and evenings.

MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and Drug-free Work Environment