Vault Operations Supervisor - Lead Secure Cash & Compliance

Brink's; Lancaster (Lancaster County); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Brink's U.S., a division of Brink's, Incorporated, seeks a Vault Supervisor to oversee branch vault operations, including currency and firearms handling, ensuring accuracy and security. The role emphasizes staff supervision and adherence to security policies in an armed environment.

The Vault Supervisor will coach employees, maintain records, balance daily transactions, and drive continuous improvements in workflow and efficiency while ensuring excellent customer service and regulatory

Qualifications

• 3+ years of vault, cash or coin processing operations.
• 21+ years of age or older.
• Valid firearms permit or ability to pass firearms licensing.
• Valid guard card or ability to obtain guard card or other required licenses.

Responsibilities

• Provide first line supervision to Vault employees.
• Oversee daily vault operations including inventory and branch vault check in/out.
• Provide coaching and skill development to employees on a consistent basis.
• Monitor and adjust performance of all staff, machines and workflows.
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency.
• Secure inventories by executing controls and ensuring strict compliance with security procedures.
• Maintain accurate records, handle customer inquiries, and balance transactions daily.
• Assist Management to meet branch goals.
• Cross-train and perform other duties as assigned.

Skills

Vault operations

Cash handling

Security procedures

Staff supervision

Lean/process improvement

Budgeting experience

Education

Bachelor's Degree

Job description

Brink's U.S., a division of Brink's, Incorporated, seeks a Vault Supervisor to oversee branch vault operations, including currency and firearms handling, ensuring accuracy and security. The role emphasizes staff supervision and adherence to security policies in an armed environment.

The Vault Supervisor will coach employees, maintain records, balance daily transactions, and drive continuous improvements in workflow and efficiency while ensuring excellent customer service and regulatory