Vault Operations Lead

Hire Velocity; Tallahassee (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Brink's Vault Supervisor position in Florida oversees vault operations, including currency handling and inventory control, within an armed environment that requires strict adherence to security procedures.

The role emphasizes supervising Vault staff, coaching performance, and ensuring compliance with policies while delivering reliable customer service and maintaining accurate records in a secure branch setting.

Qualifications

• Minimum of 3 years operations experience in a vault, cash or coin processing environment.
• Minimum of 21 years of age.
• A valid firearms permit or ability to pass applicable firearms licensing.
• A valid guard card or ability to obtain a guard card or any other required licenses.

Responsibilities

• Provide first line supervision to Vault employees
• Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
• Provide coaching and skill development to employees on a consistent basis
• Monitor and adjust performance of all staff, machines and workflows
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and good communications with the customer base
• Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Management as need to meet branch goals
• Cross-train and perform other duties as assigned

Skills

Ethics

Attention to detail

Customer service

Independence

Leadership

Collaboration

Education

Bachelor's Degree

Job description

Brink's Vault Supervisor position in Florida oversees vault operations, including currency handling and inventory control, within an armed environment that requires strict adherence to security procedures.

The role emphasizes supervising Vault staff, coaching performance, and ensuring compliance with policies while delivering reliable customer service and maintaining accurate records in a secure branch setting.