Vault Barback

Metropolitan at The 9 | Autograph Collection; Cleveland (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

A premier hospitality establishment in Cleveland seeks a Barback to support bartenders by replenishing supplies, maintaining cleanliness, and ensuring guest satisfaction. The ideal candidate will have a high school diploma and possess strong customer service skills. Key responsibilities include assisting during bar openings and closings, monitoring supplies, and maintaining a professional demeanor. This role requires physical stamina and the ability to work in a loud environment.

Qualifications

• Ability to read and recognize similarities between words.
• Ability to perform basic math operations.
• Ability to apply common sense understanding to instructions.

Responsibilities

• Assist bartenders with opening and closing of the bar.
• Monitor and replenish bar supplies.
• Maintain cleanliness of prep and serving areas.

Skills

Customer service skills

Stress management skills

Ability to be thorough

Education

High school diploma or GED

Job description

Job Title

Barback

Division

Food and Beverage

Reports to

Bar Operations Manager

FLSA Status

Non-Exempt

Summary

Responsible for assisting the bartender by performing the following duties.

Duties and Responsibilities

Other duties may be assigned.

• Assists bartenders with opening and closing of bar.
• Monitors and replenishes ice, fruit, beer, wine, spirits, mixers, and glasses throughout the shift as needed in both the general and VIP areas.
• Responds to bartender calls for bar needs.
• Clears bar and tables as needed.
• Prepares a requisition for bar needs that were depleted during shift.
• Keeps work prep and serving areas clean according to State Board of Health standards.
• Presents a clean and professional appearance at all times.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Ensures guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability

Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Math Ability

Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills

To perform this job successfully, an individual should have knowledge of internet software.

Education/Experience

High school diploma or general education degree (GED); and less than one year related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills, and Other Abilities

• Customer service skills
• Stress management skills
• Ability to be thorough

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl. The employee is occasionally required to sit and taste or smell. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions, extreme cold (non-weather), extreme heat (non-weather), wet or humid conditions (non-weather), and vibration. The noise level in the work environment is usually loud.