VAR Technical Support (part-time)

Sportec Solutions AG; Arlington (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Sportec Solutions AG in Arlington, TX seeks a technically adept professional to support live sports broadcasting operations. You will set up and verify match systems, monitor performance, and provide real-time assistance to operators and officials to ensure seamless coverage.

Ideal candidates diagnose issues quickly under pressure, log incidents accurately, and participate in testing VAR features and updates. On-site role with flexibility for match schedules and occasional travel.

Qualifications

• Experience in technical support, broadcast operations, or live sports tech.
• Strong knowledge of soccer rules and match events.
• Ability to diagnose and resolve technical issues quickly and accurately.
• Comfortable in high-pressure, real-time environments.
• Availability for match schedules, including evenings, weekends, holidays, and travel.
• Ability to maintain accurate logs and follow standardized procedures.
• Reliable high-speed internet and on-site work at the centralized operations center.

Responsibilities

• Set up, configure, and verify system components prior to each match.
• Monitor system performance during live matches, including video feeds, network stability, and replay functionality.
• Provide real-time technical support to replay operators and match officials, escalating issues when necessary.
• Confirm the integrity of all broadcast signals and troubleshoot disruptions quickly.
• Identify, analyze, and resolve hardware, software, or connectivity issues under time pressure.
• Complete match logs, incident reports, and system performance summaries following Sportec’s standards.
• Conduct system shutdown procedures, review performance, and report anomalies or risks.
• Participate in testing new VAR features, workflows, and system updates to support improvement.
• Collaborate with replay operators, broadcast partners, and internal technical staff.

Skills

Technical support

Broadcast operations

Live sports technology

Rapid troubleshooting

Job description

Your mission

• System preparation: Set up, configure, and verify all VAR, MSR, and SAOT system components prior to each match to ensure full operational readiness
• Live technical monitoring: Monitor system performance during live matches, including video feeds, network stability, and replay system functionality
• Match operations support: Provide real-time technical support to replay operators and match officials, escalating issues when necessary
• Signal verification: Confirm the integrity of all incoming and outgoing broadcast signals and troubleshoot disruptions quickly
• Issue diagnosis: Identify, analyze, and resolve hardware, software, or connectivity issues under time pressure
• Documentation: Complete match logs, incident reports, and system performance summaries following Sportec’s operational standards
• Post-match review: Conduct system shutdown procedures, review technical performance, and report any anomalies or risks
• Technology testing: Participate in testing new VAR features, workflows, and system updates to support continuous improvement
• Collaboration: Work closely with replay operators, broadcast partners, and internal technical staff to ensure seamless match operations

Your profile

• Experience with technical support, broadcast operations, or live sports technology preferred
• Strong knowledge of soccer rules and match events
• Ability to diagnose and resolve technical issues quickly and accurately
• Comfortable working in high-pressure, real-time environments
• Availability for match schedules, including evenings, weekends, holidays, and occasional travel
• Ability to maintain accurate logs and follow standardized procedures
• Reliable high-speed internet and ability to work on-site in the centralized operations center

Why us?

Work where your decisions affect live matchday outcomes. Sportec combines the agility of a US team with deep technical and operational experience from our German partners. Enjoy a collaborative, an open-door culture, and a pragmatic team that values solving client problems quickly and effectively.

Why we are the right choice for you

If you love soccer and making things work when it counts, you’ll fit right in!