Van Shuttle Driver- Reserve

biltmore; Asheville (NC); On-site; USD 20,000 - 29,000; Part time

Job summary

Biltmore is seeking a Van Shuttle Driver to provide courteous and safe transportation for team members, averaging about 20 hours weekly. A valid NC driver’s license is required; CDL a plus.

The role requires punctuality, safety, and strong communication, with shifts including first/second and some weekends/holidays. Applicants should have a clean driving record, five years of driving experience, and the ability to operate under pressure while maintaining professionalism and teamwork in a dynamic

Qualifications

• High School Diploma or G.E.D. required.
• Experience in guest service is preferred.
• Valid North Carolina driver’s license required.
• At least five years of driving experience with no moving violations in the last five years.
• Ability to work in a fast-paced, changing environment.
• Strong interpersonal skills and ability to give clear directions.

Responsibilities

• Transports staff using a 15-passenger van.
• Maintains a positive attitude and professional appearance.
• Communicates with skill and tact.
• Maintains van schedule and adheres to drop-off/pick-up locations.
• Keeps vehicle clean and reports maintenance issues to supervisor.
• Operates vehicles safely and follows safety procedures.
• Executes emergency procedures as needed.

Skills

Driving

Time management

Customer service

Safety awareness

Verbal communication

English proficiency

Education

High School Diploma or G.E.D.

Tools

Microsoft Outlook

Job description

Job Description

The starting pay range for this position begins at $17.85/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year).

The Van Shuttle Driver will provide courteous and safe transportation for those team members traveling to and from their work locations. This position will work to support employee transportation needs. This position requires an individual who is self‑motivated, has great time management skills, and who can work well under pressure. This individual must have a good driving record and must exhibit safe driving skills. All drivers must also exhibit patience, common sense and driving courtesy.

The Van Shuttle Driver must maintain a valid North Carolina Driver's License as 15‑passenger vans will be used to transport staff both on and off the Estate. A candidate with a valid Commercial Driver's License is a plus, but not necessary, as sometimes a larger shuttle may be needed. Once employed by the Biltmore Company, all CDL holders must keep their DOT medical card current, using a company‑approved physician.

This position requires being available 1st shift, 2nd shift, weekends and holidays.

Essential Job Duties

• Transports staff using a 15‑passenger van.
• Maintains a positive attitude and professional appearance.
• Communicates with skill and tact.
• Maintains the van schedule and adheres to correct drop‑off and pick‑up locations.
• Maintains a litter‑free environment on the vehicle and throughout all Estate grounds.
• Immediately reports vehicle maintenance issues to the supervisor.
• Immediately reports any accidents or near‑misses to the supervisor.
• Immediately reports any conflict or confrontation involving the employee van, its driver, or its occupants to the supervisor.
• Keeps department vehicles clean inside and out.
• Operates all vehicles safely and complies with all safety procedures.
• Executes emergency procedures during floods, snow and ice, bomb threats, etc.
• Complete vehicle pre and post trip reports, as well as track maintenance and service (fuel, etc.)

Additional Responsibilities

• Provide general support and assistance to the department, leadership, and company as required.
• Understands and follows all company and departmental policies and procedures.

Qualifications

• High School Diploma or G.E.D.
• Previous guest service experience preferred.
• Valid North Carolina Driver's License.
• At least five years of driving experience with no moving violations during the previous five years.
• Ability to be a team player in a fast‑paced dynamic department.
• Ability to adapt to a constantly changing environment.
• Ability to remain calm under pressure.
• Ability to give clear, concise verbal directions.
• Be outgoing with excellent interpersonal skills.
• Ability to use Microsoft Outlook and/or similar email software

Physical Requirements

• Ability to speak, converse, read, and write in English.
• Ability to sit and drive for up to ten hours per day.
• Ability to lift 30 to 50 pounds occasionally.
• Ability to drive in both daylight and darkness.
• Ability to drive and disseminate information at the same time.