Shuttle Driver

Hulsing Enterprises, LLC; Asheville (NC); On-site; USD 20,664 - 23,419; Full time

Job summary

Hulsing Enterprises, LLC is seeking a dedicated Van/Shuttle Driver in Asheville, NC. The role involves transporting hotel guests in a timely and courteous manner, ensuring safety and satisfaction throughout the journey.

Candidates should hold a valid Class E Driver’s License, possess excellent customer service skills, and be adaptable to various situations. This position offers a hybrid work schedule with opportunities for overtime.

Qualifications

• Valid Class E Driver’s License with clean driving record required.
• Must maintain composure and be flexible in various situations.
• Willingness to complete safety training and certifications.

Responsibilities

• Transport hotel guests to/from destinations in a timely manner.
• Inspect property vehicle for damage and cleanliness.
• Document all trips and report vehicle incidents to management.

Skills

Customer service

Vehicle maintenance knowledge

Communication

Ability to adapt

Dependability

Education

High School Diploma or GED

Tools

Two-way radios

First Aid Kit

Job description

Job Details

• Level: Entry
• Job Location: Crowne Plaza - Asheville, NC 28806
• Position Type: Full-Time/Part-Time
• Education Level: None
• Salary Range: $15.00 - $17.00 Base+Commission/month
• Job Shift: Swing
• Job Category: Hospitality - Hotel

Job Summary

The Van/ Shuttle Driver is responsible for transporting hotels guests to/from assigned destinations using property vehicle in a timely and courteous manner. Comply with all company policies and procedures to ensure guest safety and satisfaction. Duties entail but not limited to the following:

Job Duties

• Check Shuttle Log/ shuttle board and check for special shuttle requirements or discounts;
• Welcome and acknowledge all guests according to company standards;
• Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation;
• Document all trips prior to the start of and at the conclusion of each trip;
• Inspect property vehicle for damage and ensure both the interior and exterior of the vehicle are clean, neat and ready at the start of and the end of each shift;
• Check tire pressure and fluid levels for property vehicle and refuel as necessary;
• Ensure that all lights, signals, mirrors, brakes, seat belts, etc. are functioning and in good working condition;
• Ensure supplies are present and stocked (i.e., First Aid Kit, Fire Extinguisher, flashlight, water, etc.);
• Notify appropriate personnel of any vehicle maintenance needs.
• Document all property vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager;
• Report all injuries, minor and major, and unsafe work conditions to manager;
• Comply with company quality assurance expectations and standards.
• Ensure uniform and personal appearance are clean and professional;
• Maintain confidentiality of proprietary information and protect company assets.
• Perform other job related duties as assigned.

Qualifications

• High School Diploma or GED
• Valid Class E Driver’s License with clean driving records with no major violations
• Ability to maintain composure and demonstrates ability to be flexible and adaptable
• Ability to complete and maintain safety training and certifications
• Basic working knowledge of vehicle maintenance and repair
• Genuinely enjoys working with the staff and our valued guest
• Proven dependable with a good attendance record
• Desire to deliver outstanding customer service
• Ability to speak clearly and communicate professionally with guest, associates, and others
• Ability to answer phones/pagers/two-way radios, etc. using appropriate etiquette
• Completing all checklists and duties as assigned by supervisor or manager

Working Conditions and Physical Effort

• Stand, sit, or walk for an extended period of time
• Frequent bending, stooping, lifting and carrying supplies weighting up to 50 pounds.
• May be exposed to hazardous cleaning chemicals and supplies.
• May be exposed to individuals under the influence of alcohol.
• Depending on business demands this individual may be required to work weekend/ evening hours and/or perform additional job responsibilities.
• May be exposed to severe weather and driving conditions
• Clean and neat appearance required, uniforms to be worn as required by brand standards.