Van Shuttle Driver- Reserve

The Biltmore Company; Asheville (NC); On-site; USD 23,000 - 29,000; Part time

Job summary

The Biltmore Company in Asheville, NC seeks a Van Shuttle Driver to provide safe transportation for estate staff. This part-time role averages about 20 hours per week, with a starting pay of $17.85/hour and shifts including 1st, 2nd, weekends and holidays.

A valid NC driver’s license and clean driving record are required; CDL is a plus. You will maintain the shuttle schedule, ensure courteous service, document vehicle activity, and respond to emergencies according to estate procedures.

Qualifications

• High School Diploma or GED is required.
• Valid North Carolina driver's license with a clean driving record.
• At least five years of driving experience with no moving violations in the last five years.
• Ability to work in a fast-paced, team-driven environment.
• Willingness to adapt to a dynamic schedule, including evenings and weekends.
• Excellent interpersonal and verbal communication skills.

Responsibilities

• Transport staff using a 15-passenger van and maintain a positive attitude.
• Keep the van schedule and ensure correct drop-off and pickup locations.
• Maintain a litter-free vehicle and estate grounds; report issues to supervisor.
• Operate vehicles safely and follow all safety procedures.
• Complete pre/post trip reports and track maintenance as needed.
• Communicate clearly with team and supervise incidents or conflicts.
• Respond to emergencies per estate procedures and safety protocols.
• Assist with general department support as required.

Skills

Team player

Calm under pressure

Interpersonal skills

Verbal communication

Safety-focused driving

Outlook / email

Education

High School Diploma or GED

Tools

Microsoft Outlook

Job description

**Job Description**The starting pay range for this position begins at $17.85/hour and is based on the level of qualifications and relevant experience above the minimum requirements.Reserve: a position working an average of 20 hours per week (anywhere between 40-999 hours per year).The Van Shuttle Driver will provide courteous and safe transportation for those team members traveling to and from their work locations. This position will work to support employee transportation needs. This position requires an individual who is self-motivated, has great time management skills, and who can work well under pressure. This individual must have a good driving record and must exhibit safe driving skills. All drivers must also exhibit patience, common sense and driving courtesy.The Van Shuttle Driver must maintain a valid North Carolina Driver’s License as 15-passenger vans will be used to transport staff both on and off the Estate. A candidate with a valid Commercial Driver's License is a plus, but not necessary, as sometimes a larger shuttle may be needed. Once employed by the Biltmore Company, all CDL holders must keep their DOT medical card current, using a company-approved physician.This position requires being available 1st shift, 2nd shift, weekends and holidays.**Essential Job Duties**1. Transports staff using a 15-passenger van. 2. Maintains a positive attitude and professional appearance. 3. Communicates with skill and tact. 4. Maintains the van schedule and adheres to correct drop-off and pick-up locations. 5. Maintains a litter-free environment on the vehicle and throughout all Estate grounds. 6. Immediately reports vehicle maintenance issues to the supervisor. 7. Immediately reports any accidents or near-misses to the supervisor. 8. Immediately reports any conflict or confrontation involving the employee van, its driver, or its occupants to the supervisor. 9. Keeps department vehicles clean inside and out. 10. Operates all vehicles safely and complies with all safety procedures. 11. Executes emergency procedures during floods, snow and ice, bomb threats, etc. 12. Complete vehicle pre and post trip reports, as well as track maintenance and service (fuel, etc.)**Additional Responsibilities**1. Provide general support and assistance to the department, leadership, and company as required. 2. Understands and follows all company and departmental policies and procedures.**Qualifications** 1. High School Diploma or G.E.D. 2. Previous guest service experience preferred. 3. Valid North Carolina Driver’s License. 4. At least five years of driving experience with no moving violations during the previous five years. 5. Ability to be a team player in a fast-paced dynamic department. 6. Ability to adapt to a constantly changing environment. 7. Ability to remain calm under pressure. 8. Ability to give clear, concise verbal directions. 9. Be outgoing with excellent interpersonal skills. 10. Ability to use Microsoft Outlook and/or similar email software**Physical Requirements**1. Ability to speak, converse, read, and write in English. 2. Ability to sit and drive for up to ten hours per day. 3. Ability to lift 30 to 50 pounds occasionally. 4. Ability to drive in both daylight and darkness. 5. Ability to drive and disseminate information at the same time.