Van Driver

Sonesta International Hotels; Irvine (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Match

Paid Vacation & Sick Time

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a Driver/Bellperson in Irvine, CA to safely drive guests between the airport and hotel, assist with luggage, and provide excellent guest service throughout the stay.

The role requires a High School diploma or equivalent, a valid California driver's license, and a clean driving record. This full-time position offers a range of benefits and is based on-site at our Irvine properties.

Qualifications

• High School diploma or equivalent required.
• Must have a valid driver's license for the applicable state.
• Must not have any moving violations on driving record.

Responsibilities

• Drive the van to and from the airport according to scheduled van runs and assist guests during their stay.
• Load and unload luggage carts and escort guests to rooms, familiarizing them with hotel services and amenities.
• Assist Front Desk Team and Housekeeping as needed to maintain service levels and a clean work environment.
• Provide information, maps, and directions; answer phones to assist guest service agents; support Front Office operations as necessary.

Skills

Customer service

Guest assistance

Communication

Professional presentation

Education

High School diploma or equivalent

Job description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

The Driver/Bellperson is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assisting with luggage, supporting the Front Desk Team, maintaining a clean work environment in all department areas and miscellaneous tasks assigned by the MOD.

Full-Time position needed.

What You’ll Be Doing

Fundamental Requirements

• Load and unload luggage carts.
• Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, exercise room).
• Explain features of the room, including operation of radio, television, telephone, and in-room movie system.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers, laundry, and packages to guestrooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain a list of local transportation guides, churches, sports arenas.
• Assist Houseperson with guest requests.
• Ensure the lobby reader board is correct.
• Provide information, maps, and directions as required.
• Answer phones to assist guest service agents.
• Show guestrooms and suites as needed and emphasize the hotel’s amenities with other miscellaneous support to Housekeeping.
• Support the Front Office operation with miscellaneous tasks as necessary.

Education & Experience:

• A High School diploma or equivalent is required and/or experience in a hotel or a related field is preferred.
• Must have a valid driver's license for the applicable state.
• Must not have any moving violations on driving record.

Physical requirements:

• Flexible and long hours are sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, 50 pounds of force frequently and up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.

Anticipated Pay Range & Additional Job Information

Pay range $17.00 - $20.00 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

How We Reward You

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.