Shuttle Bus Driver

Sonesta International Hotels Corporation; Lihue (HI); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with/and?

401(k) Retirement Plan with Company?

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Di

Job summary

Sonesta International Hotels is seeking a friendly Van Driver in Hawaii to provide safe, reliable shuttle service for guests arriving at and departing from our properties. You will help guests feel welcome and informed while ensuring timely transportation.

Responsibilities include assisting with luggage, knowing local roads and attractions, and coordinating with front desk and staff to support seamless guest experiences. Flexible availability and a clean driving record are required.

Qualifications

• Valid driver’s license with a clean driving record.
• Able to operate hotel shuttle vans safely.
• Excellent communication and guest service skills.
• Knowledge of local roads and attractions helpful.
• Flexible availability including mornings/evenings/weekends/holidays.

Responsibilities

• Provide safe, friendly transportation for guests to/from airports and local destinations.
• Assist with luggage handling during arrivals and departures.
• Maintain knowledge of local roads and attractions.
• Keep shuttle vehicles clean and ready.
• Perform routine vehicle inspections and report issues promptly.
• Coordinate with Front Desk, Bell Services, Concierge, Security and leadership teams.
• Assist guests with directions and hotel information.
• Maintain transportation logs and shuttle schedules.
• Follow all safety procedures and hotel guidelines.
• Support group arrivals and events transportation as needed.
• Foster a welcoming, guest-focused atmosphere.

Skills

Guest service

Communication

Interpersonal skills

Safe driving

Job description

What this role is all about

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about At Sonesta, exceptional hospitality starts the moment guests arrive — and our Van Drivers help create safe, smooth, and welcoming transportation experiences for every guest. As a Van Driver, you’ll provide friendly and reliable shuttle transportation while helping guests feel comfortable, informed, and cared for throughout their journey. This role is perfect for someone who enjoys interacting with people, takes pride in safe driving and guest service, and thrives in a fast‑paced hospitality environment. If you’re dependable, outgoing, and passionate about hospitality — we’d love to meet you.

What you’ll be doing

• Provide safe, friendly, and professional transportation for hotel guests to and from airports, local attractions, corporate offices, event venues, and designated destinations.
• Welcome guests warmly and assist with luggage handling, loading, unloading, and transportation support during arrivals and departures.
• Maintain strong knowledge of local roads, airports, transportation routes, traffic patterns, and nearby attractions.
• Ensure hotel shuttle vehicles remain clean, organized, fueled, and guest‑ready throughout shifts.
• Perform routine vehicle inspections and report maintenance concerns, safety issues, or operational needs promptly to leadership teams.
• Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest transportation experiences.
• Assist guests with directions, hotel information, local recommendations, and general hospitality support as needed.
• Maintain accurate transportation logs, operational records, and shuttle schedules according to hotel procedures.
• Follow all traffic laws, safety procedures, hotel operational standards, and transportation guidelines at all times.
• Support group arrivals, VIP guests, conferences, weddings, and special event transportation operations as needed.
• Help foster a welcoming, energetic, and guest‑focused atmosphere aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous driving, transportation, hospitality, shuttle, valet, guest service, or customer service experience preferred.
• Valid driver’s license with a clean driving record required.
• Ability to safely operate hotel shuttle vans and transportation vehicles according to company and legal safety standards.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Knowledge of local roads, airports, transportation routes, and hospitality service standards preferred.
• Ability to multitask and remain organized in a fast‑paced hospitality environment.
• Positive attitude with a dependable, service‑focused, and team‑oriented mindset.
• Flexible availability including mornings, evenings, weekends, holidays, and airport shuttle support as needed.
• A passion for hospitality, guest engagement, teamwork, and creating safe and memorable guest experiences.

Anticipated Pay Range & Additional Job Information

$24.13-$26.25 - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

How we reward you

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these)

Additional Perks & Employee Discounts

• Sonesta Hotel Discounts (yes, you’ll want to use these)

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.