Van Driver

Driftwood Hospitality; Appleton (WI); Presencial; USD 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Descripción de la vacante

Driftwood Hospitality Management in Appleton, WI seeks a Hotel Van Driver to assist guests with luggage, greet guests, and deliver items to rooms. You will support front desk tasks and provide directions while maintaining a clean, safe lobby area.

The role emphasizes proactive service, safety awareness, and professional appearance. Responsibilities include handling luggage, helping guests with local recommendations, answering phones, restocking supplies, and reporting safety issues to management

Formación

• Experience in guest services or hospitality preferred.
• Ability to assist guests with luggage and directions.
• Friendly, professional demeanor and strong communication skills.

Responsabilidades

• Open & close vehicle doors for guests.
• Check guest luggage for day and overnight visits.
• Assist guests with storing/retrieving luggage from their vehicle.
• Transfer luggage using bell carts to rooms or loading areas.
• Maintain lobby station and baggage room cleanliness.
• Greet guests and provide travel directions and local recommendations.
• Answer PBX/guest calls and restock front desk supplies.
• Report emergencies and safety hazards to management.

Conocimientos

Guest service

Luggage handling

Front desk support

Communication

Descripción del empleo

Job Details

Job Location: 660 - Appleton Hilton - Appleton, WI 54911, Position Type: Full Time, Salary Range: $14.00, Job Shift: Any, Hotel Van Driver

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Responsible for all guest service functions including being responsible for maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms.

ESSENTIAL JOB FUNCTIONS

• Open & close vehicle doors for guests.
• Check guest luggage for both day and overnight visits.
• Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
• Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
• Assist guests with storing and retrieving their luggage from the vehicle.
• Maintain and clean the designated lobby station and baggage room.
• Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.
• Stand by ready to assist guests, greeting and welcoming guests to the hotel.
• Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
• Answering Phones to assist PBX/Guest Calls
• Restocking supplies at the front desk, business center and grab and go – i.e. cookies, paper supplies.
• Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
• Maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Adhering to hotel taxi stand requirement and agreements.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• Assists other Front Desk Personnel when need.
• Perform any related duties as requested by supervisor/manager.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO Statement

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.