Value Acceleration Engineer

Salesforce; Palo Alto (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Salesforce in Palo Alto is seeking an early-career Value Acceleration Engineer for a unique Field Residency. You’ll join with our enterprise customers and Customer Success teams to translate AI concepts into practical, production-ready workflows and unblock critical deployments within a focused 90-day window.

After mastering edge cases and customer empathy, you’ll rotate back into a core Salesforce product and engineering pod, bringing frontline insights to help shape the future platform and its

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

Global supply chains still rely on slow, manual processes - email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase.

We are looking for an early-career, highly driven Value Acceleration Engineer to join us for a unique, high-impact "tour of duty." In this forward-deployed role, you will be on the front lines of our post-sales engine, embedding directly with our enterprise customers and Customer Success teams to bring AI concepts to life and compress their time-to-value. You will be the technical muscle that unblocks implementations, designs agentic workflows, and helps gets 1-2 critical business processes live in production during an intensive 90-day window.

This role is designed as a rotational "Field Residency." After spending your first 6-12 months mastering production edge cases, developing deep customer empathy, and learning the real-world complexities our customers face, you will rotate back into a core AFO product and engineering pod. You will bring those invaluable frontline insights with you to help us build the paved pathways of our future platform.

Responsibilities