Value Acceleration Engineer

Leadout Capital; Palo Alto (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Leadout Capital is seeking an early-career Value Acceleration Engineer to join our field residency program. In a 90-day window, you will design and deploy 1–2 critical business processes within strategic customer environments, acting as the technical builder to accelerate value.

You will rotate from field deployment to core product pods, bringing frontline insights to inform product roadmaps and design patterns. A strong CS background and customer empathy are essential.

Qualifications

• Bachelor's degree in CS or related field.
• M.S. is a plus for advanced candidates.
• Experience or interest in customer-facing technical roles is preferred.

Responsibilities

• Design and build Day 1 agentic workflows for strategic customers.
• Lead 90-day Value Acceleration programs to get 1–2 use cases live in production.
• Troubleshoot bugs and unblock implementation hurdles to reduce Time-to-Value.
• Facilitate customer sessions and align business needs with technical feasibility.
• Support and enable deployment partners to take over ongoing work.

Skills

Go

Python

JavaScript

Communication

Empathy

Problem-solving

Startup mindset

Education

B.S. in Computer Science

M.S. in Computer Science (plus)

Tools

Salesforce

Job description

Overview of the Role

Global supply chains still rely on slow, manual processes - email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase.

We are looking for an early-career, highly driven Value Acceleration Engineer to join us for a unique, high-impact "tour of duty." In this forward-deployed role, you will be on the front lines of our post-sales engine, embedding directly with our enterprise customers and Customer Success teams to bring AI concepts to life and compress their time-to-value. You will be the technical muscle that unblocks implementations, designs agentic workflows, and helps gets 1-2 critical business processes live in production during an intensive 90-day window.

This role is designed as a rotational "Field Residency." After spending your first 6-12 months mastering production edge cases, developing deep customer empathy, and learning the real-world complexities our customers face, you will rotate back into a core AFO product and engineering pod. You will bring those invaluable frontline insights with you to help us build the paved pathways of our future platform.

Responsibilities

Day-to-Day & Project Execution

• Work hands-on with strategic customers to design and build "Day 1" agentic workflows and blueprints.
• Participate in 90-day Value Acceleration programs, acting as the technical builder to get 1-2 primary use cases live in production.
• Quickly troubleshoot bugs, unblock implementation hurdles, and solve usability or security asks to drastically reduce Time-to-First-Value (TTFV).
• Facilitate working sessions with customers and deployment strategists, bridging the gap between business needs and technical feasibility.
• Enable and support implementation partners to take over ongoing build work post-engagement.

Long-Term Goals & Strategic Impact

• Document design decisions and build patterns from your bespoke customer engagements to feed our use case library and core product roadmap.
• Serve as the feedback loop between the customer edge and mainline engineering, translating real-world friction into scalable product features.
• Successfully graduate from your forward-deployed rotation, transitioning your hands-on deployment expertise into a permanent builder role within the core product pods.

Experience Gained & Impact Made

• Experience Gained: You will receive a masterclass in real-world software deployment. Through our Value Acceleration Residency curriculum, you will move rapidly from shadowing senior team members to independently owning end-to-end customer projects. You will learn how large enterprise supply chains operate on the ground, master customer empathy, and build a unique techno-functional skillset.
• Impact Made: Your work will directly accelerate time-to-value for our most strategic accounts, clearing onboarding blockers, and setting the stage for massive account expansion. You will be the critical link that turns a signed deal into a highly successful, live deployment.

Required Qualifications

• B.S. in Computer Science or related field, with 3.5+ GPA (M.S. is a plus). Early-career engineers (0-3 years of experience) are highly encouraged to apply.
• A builder's spirit (you've built something on the side just for the fun of it, stay on top of tech developments, etc.).
• High empathy and exceptional written and verbal communication skills; you must be comfortable presenting to external customers and navigating complex enterprise environments.
• A strong desire to learn both technical systems and business processes.
• Ability to thrive in a fast-paced, ambiguous startup environment where quick problem-solving is required to unblock implementations.
• Enthusiasm for a rotational model: excited to spend the first phase of your career at the company deployed in the field before transitioning into core product engineering.

Preferred Qualifications

• Experience with modern programming languages (e.g., Go, Python, JavaScript) and a proven ability to pick up new technologies quickly.
• Previous experience, projects, or internships in customer-facing technical roles (e.g., Sales Engineering, Tech Consulting, Implementation).
• Hands-on experience with the Salesforce platform or building agentic workflows/blueprints.
• Exposure to the supply chain, logistics, or manufacturing industry.