Valet Traffic Controller - Casino

Seneca Gaming Corporation; Town of Salamanca (NY); On-site; USD 15,000 - 22,000; Full time

Job summary

Seneca Gaming Corporation is seeking a Traffic Controller to direct traffic in and out of the casino, primarily serving the valet and self-parking areas. The role requires adherence to company policies, excellent customer service, and a 24-hour schedule.

Applicants must be 18+, have a high school diploma or equivalent, and hold a valid driver’s license with a safe driving record. Prior customer service experience is preferred, and training programs must be completed within nine months of start.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.

Responsibilities

• Direct incoming and outgoing vehicles to and from the valet and self-parking areas.
• Maintain understanding of information security policies and guidelines and comply with them.
• Provide exceptional customer service to all patrons in a pleasant, friendly and professional manner.
• Meet attendance guidelines and adhere to policies.
• Complete required training within nine months of employment.

Skills

Customer service

Communication

Problem solving

Driving record

Education

High school diploma or equivalent

Job description

Seneca Gaming Corporation is seeking a Traffic Controller to direct traffic in and out of the casino, primarily serving the valet and self-parking areas. The role requires adherence to company policies, excellent customer service, and a 24-hour schedule.

Applicants must be 18+, have a high school diploma or equivalent, and hold a valid driver’s license with a safe driving record. Prior customer service experience is preferred, and training programs must be completed within nine months of start.