Valet Attendant (37499)

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA, is seeking a Valet with a focus on delivering exceptional guest service. You will park and retrieve guest vehicles and support the smooth operation of the valet team in a fast-paced resort setting.

The role requires a valid CA driver’s license, a clean driving record, and the ability to drive a manual transmission. Experience in valet is a plus; comfort with extreme weather is expected.

Qualifications

• Must communicate in English.
• Must have a good driving record with no recent accidents.
• Previous valet experience is a plus.

Responsibilities

• Provide excellent guest service and park/retrieve guest vehicles.
• Maintain integrity of Valet Operations.
• Process retrieval slips and complete necessary departmental paperwork.
• Maintain a friendly relationship with customers.
• Must be able to drive a manual transmission vehicle.
• Must be able to handle extreme weather conditions: hot and cold.

Skills

Customer service

English communication

Ability to work in heat/cold

Education

CA Driver's License

Valet experience preferred

Job description

Job Description Summary

Provide excellent guest service, park and retrieve guest vehicles.

Essential Duties And Responsibilities (other Duties May Be Assigned)

• Ensure excellent guest relations.
• Maintains integrity of Valet Operations.
• Receives/returns vehicles from/to guests and processes retrieval slip.
• Ensures the completion of all departmental paperwork necessary for Valet Operations.
• Maintain a friendly relationship with customers.
• Must be able to drive a manual transmission vehicle.
• Must be able to handle extreme weather conditions: i.e. hot and cold.

Qualifications

GAMING EXPERIENCE NOT REQUIRED

Qualification Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• Must have good driving record with no recent accidents and good customer service skills.
• Must be able to communicate in English.
• Must obtain a valid CA Driver's License.
• Previous valet experience a plus.

Working Conditions/Physical Demands

• To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and standing at a desk/workstation for the duration of the shift. Must be able to work in a smoke-filled environment.
• Typically, the individual will be housed in an office environment. The noise level in the work environment is usually moderate but will escalates when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.