Valet Supervisor - Valet & Motor Services (Full Time) - 8067

St. Mary's Medical Center Inc; Huntington (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Mary's Medical Center is seeking a Valet Supervisor to lead daily valet operations, including scheduling for Valet, Shuttle, Courier, and Box Truck teams.

The role emphasizes friendly, professional guest service, managing traffic flow, ticketing, and securing keys. You will ensure policy-compliant opening/closing of valet operations, assist guests with vehicle checks, and provide directions to CHH facilities.

Qualifications

• High school diploma or equivalent required.
• Valid Operator's License with clean driving record required.

Responsibilities

• Lead, direct and oversee valet operations daily.
• Coordinate scheduling for Valet, Shuttle, Courier, and Box Truck teams.
• Monitor traffic flow and valet parking; issue valet tickets and secure keys.
• Provide friendly, professional service and resolve conflicts with guests.
• Ensure parking operations follow policy; open/close as required.
• Guide guests on vehicle check/claim process and provide facility directions.
• Participate in committees and contribute improvement ideas.
• Maintain entrances cleanliness and coordinate housekeeping as needed.
• Complete all required shift paperwork accurately.

Skills

Guest service

Scheduling

Leadership

Education

High school diploma or equivalent

Valid Operator's License

Job description

Valet Supervisor - Valet & Motor Services (Full Time) - 8067

Job Description

St. Mary's Medical Center is seeking aValet Supervisor who must lead, direct and oversee valet operations on a daily basis. Maintain and coordinate scheduling on a daily basis for Valet, Shuttle, Courier, and Box Truck employees. Responsible for monitoring traffic flow, parking of guest’s cars, issuing valet tickets and maintaining security of valet keys at all times; facilitate guest’s requests to the Guest Relations Representative. Responsible for developing client relations in providing friendly and professional service to all guests. Must provide conflict resolution when necessary. Understand all policies, procedures, and standards regarding parking at St. Mary's Medical Center. Ensure valet parking is opened and closed according to policy and p rovide guidance to all team members. Before taking a vehicle, conduct a visual check of the vehicle and document any vehicle damage. Provide instructions to guests on how to check and claim the vehicle; provide directions to the CHH facilities in a friendly, upbeat manner. Participate on committees as directed. Maintain cleanliness of SMMC entrances – call housekeeping when trash needs emptied and sweep trash. Attends all scheduled employee meetings and brings suggestions for improvement. Accurately complete all required paperwork for the shift.

Requirements

Education

• High school diploma or equivalent

Certification/Registration

• Possess a valid Operator's License with a clean criminal and motor vehicle record. Must meet hospital insurance carrier requirements.

Experience

• Up to 1 year experience required. 1 - 2year of position-relation experience preferred.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.