Valet Supervisor | Luxury Miami Beach Residence

Reimagined Parking; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Generous Paid Time Off (PTO) and 8+hol

Comprehensive Health Plans (Medical,/D

Life and Disability Insurance

401(k) Plan with employer match

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Valet Supervisor for the Ritz Carlton Residences Miami Beach. The role pays $16–$18 per hour plus tips, with shifts varying and weekend work possible. Location is at Ritz-Carlton Residences Miami Beach, FL; reporting to Operations Manager.

The Valet Supervisor will oversee daily valet operations, staff coordination, safety adherence, and guest service, promoting a professional, service-focused team culture while ensuring operational readiness and compliance.

Qualifications

• Demonstrated customer service and communication skills.
• Ability to supervise staff and coordinate shifts.
• Must be at least 18 years old with a valid driver’s license.
• Willingness to work flexible shifts including nights, weekends, and holidays.

Responsibilities

• Supervise valet attendants and leads during assigned shifts to ensure consistent service standards.
• Coordinate staffing, breaks, and work assignments to meet operational demand.
• Monitor vehicle flow, staging, and retrieval to minimize guest wait times.
• Serve as the on-site escalation point for guest concerns, service issues, incidents, or claims.
• Ensure consistent use of valet ticketing systems and accurate vehicle tracking.
• Enforce safety, traffic control, and vehicle-handling procedures at all times.
• Report operational issues and performance matters to management.
• Assist with onboarding, training, and coaching of valet staff.

Skills

Customer service

Leadership

Communication

Problem solving

Calm under pressure

Attention to detail

Safety and compliance

Fast learning

Physical stamina

Job description

Reimagined Parking is seeking a Valet Supervisor for the Ritz Carlton Residences Miami Beach. The role pays $16–$18 per hour plus tips, with shifts varying and weekend work possible. Location is at Ritz-Carlton Residences Miami Beach, FL; reporting to Operations Manager.

The Valet Supervisor will oversee daily valet operations, staff coordination, safety adherence, and guest service, promoting a professional, service-focused team culture while ensuring operational readiness and compliance.