Valet Supervisor: Guest Service Leader

Career Opportunities with Grand Beach Hotel Miami Beach; Surfside (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

Grand Beach Hotel Surfside is seeking a Valet Supervisor to lead our parking operations and deliver service that exceeds guest expectations. You will oversee valet staff, ensure safety, and collaborate with other departments to meet requests.

Join a fast-paced hospitality team where strong communication, supervisory experience, and a working knowledge of parking operations are valued.

Qualifications

• Excellent written and oral communication skills.
• Experience in supervisory roles.
• Experience in parking/hospitality preferred.

Responsibilities

• Assist the Director of Valet with staff scheduling, coaching, and performance evaluations.
• Oversee staff to ensure consistent department practices.
• Greet guests and retrieve vehicles safely.
• Maintain service standards and quality culture.
• Coordinate with other departments to meet guest requests.
• Ensure timely completion of duties per hotel policies.
• Maintain punctuality and a positive attitude.
• Communicate effectively with team members and managers.

Skills

Communication skills

Supervisory experience

Parking/Hospitality industry

Job description

Grand Beach Hotel Surfside is seeking a Valet Supervisor to lead our parking operations and deliver service that exceeds guest expectations. You will oversee valet staff, ensure safety, and collaborate with other departments to meet requests.

Join a fast-paced hospitality team where strong communication, supervisory experience, and a working knowledge of parking operations are valued.