Valet Supervisor & Guest Experience Lead

Parking Management Company; Little Rock (AR); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Tuition assistance

Bonus opportunities

Job summary

A national hospitality services firm is seeking a Valet Supervisor / Guest Service Coordinator to oversee valet operations in Little Rock, Arkansas. This role involves ensuring excellent guest service, managing staff performance, and maintaining high service standards. The ideal candidate has supervisory experience and a focus on customer satisfaction. This position offers full-time or part-time scheduling and includes hourly compensation plus tips, with opportunities for growth and development in a dynamic work environment.

Qualifications

• Minimum 1 year supervisory experience preferred.
• Exceptional guest service skills with professionalism.
• Ability to adapt to changing work environments.

Responsibilities

• Oversee daily valet operations and staff performance.
• Address guest service issues promptly and effectively.
• Conduct daily pre-shift meetings for team communication.

Skills

Customer Service

Leadership

Communication

Problem Resolution

Education

High school diploma or GED

Job description

A national hospitality services firm is seeking a Valet Supervisor / Guest Service Coordinator to oversee valet operations in Little Rock, Arkansas. This role involves ensuring excellent guest service, managing staff performance, and maintaining high service standards. The ideal candidate has supervisory experience and a focus on customer satisfaction. This position offers full-time or part-time scheduling and includes hourly compensation plus tips, with opportunities for growth and development in a dynamic work environment.