Valet Supervisor- CRC

Valencia Group; Arlington (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The Valencia Group's Caravan Court in Arlington, TX is seeking a Valet Supervisor to oversee valet operations, ensure safety and efficiency, and support the Valet Manager with daily activities.

This full-time, non-exempt role emphasizes guest service, teamwork, and leadership. You will greet guests, register vehicles, coordinate staff, plan meetings, and help train the team while maintaining equipment and compliance.

Qualifications

• Valid driver’s license and clean driving record.
• Strong verbal and written communication skills.
• Proven ability to work well in a team and manage time.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet guests according to hotel standards.
• Register all vehicles in parking platform.
• Communicate valet process to guests.
• Assist guests with luggage and directions.
• Park vehicles professionally and efficiently.
• Ensure staffing is sufficient and monitor overtime.
• Service and maintain valet shuttles.
• Plan and facilitate department meetings.
• Assist in department training.
• Run reports and complete shift pass on reports.
• Log all work in appropriate platforms.
• Adhere to safety and driving regulations.

Skills

Valid Driver’s License

Clean driving record

Strong communication skills

Teamwork and attention to detail

Job description

Job Details: Job Location: Caravan Court - Arlington, TX 76011, Position Type: Full Time, Come be a part of an AWARD-WINNING TEAM.

Status: Non-Exempt

Reports to: Valet Manager

JOB SUMMARY

The Valet Supervisor at Caravan Court oversees all valet parking operations while always ensuring safety and efficiency. This role supports the Valet Manager with daily operations and oversight.

ESSENTIAL DUTIES & FUNCTIONS

Operational Responsibilities

• Greet guests according hotel standards
• Register all vehicles in parking platform
• Communicate the valet process to the guest
• Assist guests with any luggage and directional needs
• Professionally and efficiently park guest vehicles
• Ensure staffing is sufficient
• Monitor overtime and address as needed
• Service and maintain valet transport shuttles
• Plan and facilitate department meetings
• Assist in department training

Guest Services

• Anticipate and attend to guest needs during interactions
• Be proactive when attending to guests
• Assist guests with all concierge services

Team Support and Training

• Attend and contribute to department meetings
• Participate in cross training
• Complete all required trainings

Communication and Reporting

• Facilitate all internal communications and follow up accordingly
• Run all reports necessary to the operation
• Complete full shift pass on reports and checklists
• Log all work in appropriate platforms

Safety & Compliance

• Adhere to all safety and security guidelines
• Follow all driving regulations

Qualifications: ESSENTIAL SKILLS AND QUALIFICATIONS

• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities

Physical Requirements

• Sitting: Short periods of time
• Standing/Walking: Long periods of standing, minimum of 5 consecutive hours
• Lifting/Carrying: Occasionally, maximum of 50 pounds. Pushing/ Pulling carts

Working Environment

• Interior: Hallways, Guestrooms
• Exterior: Outdoor areas of the hotel

BASICS

• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties as assigned by the supervisor

CANDIDATE PROFILE

Education and Experience

• Valid Driver’s License
• No vehicle violations within the past 5 years
• No prior experience required
• No minimum education requirements required