Valet Supervisor

The Car Park, LLC; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO (18 days)

Paid parental leave

Volunteer time off

Paid holidays

Medical, dental, vision

401(k)

Job summary

The Car Park, LLC is seeking a Valet Supervisor to oversee our valet and shuttle operations at designated locations. You will supervise staff, manage schedules, and ensure courteous, timely service for guests across multiple sites.

You will train and develop drivers, enforce safety policies, and address issues that arise during evening shifts, maintaining smooth operations and high guest satisfaction.

Qualifications

• Strong leadership and organizational skills.
• Experience in supervision, preferably in transportation or hospitality.
• Excellent communication skills, both verbal and written.
• Ability to multi-task and stay calm in busy evenings.
• Proficiency with Microsoft Office Suite and scheduling tools.
• Evening shift availability and reliable attendance.

Responsibilities

• Oversee daily valet and shuttle operations to ensure top service.
• Assign tasks, monitor performance, and address issues promptly.
• Create and manage schedules for drivers to maintain staffing levels.
• Provide training and development opportunities for staff.
• Enforce safety policies to protect employees and customers.
• Maintain clear communication with staff and management; resolve incidents.

Skills

Leadership

Time management

Communication

Problem solving

Organizational skills

Staff training

MS Office

Tools

MS Office

Job description

WHO WE AREProfessionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.WHO WE NEEDThe Valet Supervisor is responsible for the supervision and oversight of designated facilities and valet parking operations ensuring superior service to all patrons and guests of the location. The Valet Supervisor will assist the staff as necessary to facilitate parking operations efficiently and professionally.Oversee the daily operations of the valet and shuttle services, including assigning tasks, monitoring performance, and addressing any issues that ariseEnsure that all customers are treated with courtesy and respect, and that their needs are met in a timely and efficient mannerCreate and manage schedules for valet and shuttle drivers, ensuring adequate staffing levels at all timesProvide training and development opportunities for valet and shuttle drivers to enhance their skills and knowledgeImplement and enforce safety policies and procedures to ensure the safety of both employees and customersIdentify and resolve problems that may arise during the evening shift, such as vehicle accidents, traffic congestion, or customer complaintsMaintain effective communication with all staff members, including valet and shuttle drivers, cashiers, and managementUtilize computer systems and software to track vehicle movements, manage schedules, and generate reportsIDEAL CANDIDATE SKILLSKnowledge and ability to audit all aspects of the operationAbility to remain calm in busy situationsEvening shift, typically from late afternoon to late nightExcellent organizational, problem-solving and time management skillsKnowledge of business acumenExcellent communication skillsMINIMUM REQUIRED QUALIFICATIONSStrong leadership and organizational skillsExcellent customer service skillsProficiency in computer skills, including Microsoft Office SuiteAbility to multi-task and prioritize tasks effectivelySelf-motivated and able to work independentlyStrong problem-solving and decision-making skillsExcellent communication skills, both verbal and writtenPrevious experience in a supervisory role, preferably in the transportation or hospitality industryBENEFITS WE OFFER18 days of Recharging your Battery (PTO)Paid Parental LeaveVolunteer Time Off (VTO)Paid holidaysBereavementMedical, Dental, VisionFlexible and health spending accountsShort term disabilityCritical illness and accident benefitsLife insurance, tuition reimbursement401(k) and more are available to eligible Team MembersThere’s also the opportunity to work with a genuinely awesome team of co-workersProfessionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.***Equal Employment Opportunity