Valet Shift Leader: Elevate Guest Experience & Ops

LAZ Parking Midwest, LLC; Denver (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Savings Plan

Uniforms Provided

Employee Assistance Program

Job summary

LAZ Parking Midwest, LLC is seeking a Hospitality Valet Shift Lead in Denver to act as the on‑duty operations leader, guiding attendants and ensuring exceptional guest service. This non-exempt role balances hands‑on valet tasks with leadership duties to support team performance and operations.

You will lead shift assignments, coach staff, ensure safety and service standards, and collaborate with property teams to maintain smooth guest experiences across hotels, restaurants, and residential

Qualifications

• Experience leading front-line hospitality or valet teams.
• Strong communication and guest-relations skills.
• Ability to coach and develop staff during shifts.

Responsibilities

• Lead and direct valet attendants during assigned shifts.
• Coach, guide, and support employees throughout the shift.
• Coordinate shift assignments, break management, and workload distribution.
• Ensure safety, service standards, and guest satisfaction throughout operations.
• Welcome guests, assist with directions, and handle VIP arrivals.

Skills

Leadership

Guest service

Communication

Coaching

Shift management

Customer service

Education

High school diploma or GED

Job description

LAZ Parking Midwest, LLC is seeking a Hospitality Valet Shift Lead in Denver to act as the on‑duty operations leader, guiding attendants and ensuring exceptional guest service. This non-exempt role balances hands‑on valet tasks with leadership duties to support team performance and operations.

You will lead shift assignments, coach staff, ensure safety and service standards, and collaborate with property teams to maintain smooth guest experiences across hotels, restaurants, and residential