Valet Runner - Borgata

MGM Resorts International; Atlantic City (NJ); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Healthcare benefits

Wellness programs

Discounts on MGM properties and travel

Free meals in employee dining room

Professional development opportunities

Job summary

MGM Resorts International in Atlantic City seeks a Parking Attendant to greet guests and provide top-notch valet service. You will own each guest’s experience, helping create WOW memories during their stay with us.

Ideal candidates will have strong customer service skills, reliable availability for varied shifts, and a team-focused mindset. This role offers benefits and opportunities within a premier entertainment company.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service experience.
• Willing to work varied shifts including weekends and holidays.

Responsibilities

• Greet guests at the valet entrance in a friendly, efficient manner.
• Collect a vehicle claim check and retrieve guest’s vehicle on departure.
• Assist guests with special needs and provide helpful support.
• Report issues to security or supervisor to avoid congestion.
• Assist in regulating movement of vehicles to prevent delays at the valet entrance.
• Answer guest questions about hotel, restaurants, events, and attractions.
• Resolve guest problems within your scope, or refer to supervisor.
• Report alleged thefts or missing items to supervisor or security.
• Assist bell staff with moving luggage as needed.

Skills

Customer service

Guest interaction

Education

High School Diploma or GED

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Parking Attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

• Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
• Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
• Accommodate guests requiring special assistance and aid
• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
• Assist in regulating the movement and flow of vehicles to avoid traffic congestion
• Answer guest questions about hotel registration, restaurants, events, activities, and attractions
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
• Assist bell persons with the movement of luggage as necessary

THE IDEAL CANDIDATE:

• Required to work varied shifts, to include weekends and holidays
• High School Diploma or GED Preferred
• 2+ Years of Prior Relevant Experience working in a service related positionsPreferred

THE PERKS & BENEFITS:

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate:

The rate for this role is:

$12.82

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.