Valet Ramp Captain: Lead Guest Service & Safety

Evolution Parking & Guest Services; New Orleans (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

A specialized valet service provider in New Orleans is seeking a Valet Ramp Captain to oversee parking operations and ensure exceptional service is delivered. Responsibilities include managing staff, monitoring traffic flow, and providing customer support. The ideal candidate has a management background, valid US driver's license, and experience in the valet industry. Candidates should possess strong leadership and communication skills, as well as attention to detail. The company offers opportunities for growth in a dynamic work environment.

Qualifications

• Experience in valet parking.
• Valid US Driver's License.
• 2+ years in a management position.
• Experience with Customer Service.

Responsibilities

• Ensure safety and efficiency of parking guest vehicles.
• Respond quickly to customers' requests.
• Provide leadership to other Valet staff.
• Monitor traffic flow in the valet staging area.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Attention to detail

Team collaboration

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (e.g., ADP)

Job description

A specialized valet service provider in New Orleans is seeking a Valet Ramp Captain to oversee parking operations and ensure exceptional service is delivered. Responsibilities include managing staff, monitoring traffic flow, and providing customer support. The ideal candidate has a management background, valid US driver's license, and experience in the valet industry. Candidates should possess strong leadership and communication skills, as well as attention to detail. The company offers opportunities for growth in a dynamic work environment.