Valet Ramp Captain — Guest Service Leader

Evolution Parking & Guest Services; Wesley Chapel (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading valet service provider is seeking a Valet Ramp Captain in Florida to ensure the safety and efficiency of parking guest vehicles. The successful candidate will lead a team, establish positive guest relationships, and oversee valet operations, providing exceptional service that exceeds expectations. Qualifications include a degree or equivalent experience, prior management experience, and a valid US Driver's License. The role demands strong customer service skills and attention to detail.

Qualifications

• Experience in valet parking.
• Valid US Driver's License.
• 2+ years in a management position.
• Experience with Customer Service.

Responsibilities

• Ensure the safety and efficiency of parking guest vehicles.
• Establish positive guest relationships through consistent service.
• Provide leadership to other Valet staff.
• Monitor and maintain efficient traffic flow.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Exceptional attention to detail

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (such as ADP)

Job description

A leading valet service provider is seeking a Valet Ramp Captain in Florida to ensure the safety and efficiency of parking guest vehicles. The successful candidate will lead a team, establish positive guest relationships, and oversee valet operations, providing exceptional service that exceeds expectations. Qualifications include a degree or equivalent experience, prior management experience, and a valid US Driver's License. The role demands strong customer service skills and attention to detail.