Valet / Porter

Toyota/Lexus of Knoxville; Knoxville (TN); On-site; USD 26,000 - 35,000; Full time

Job summary

Toyota/Lexus of Knoxville seeks a Valet/Porter to support Parkside Detail and Accessories. You will handle vehicle pickup/delivery, basic inspections, and parts transport, working Monday through Friday from 8:00 A.M. to 5:00 P.M., in an on-site environment.

The role emphasizes reliable customer service, strong communication, and ability to coordinate with multiple departments. No supervisory responsibilities are assigned at this time.

Qualifications

• High School Graduate or GED.
• Excel and Microsoft Word are used.
• Attention to detail and fast learning abilities.
• Excellent phone skills.

Responsibilities

• Pickup and delivery of all customer and stock unit vehicles from Toyota/Lexus/PDI.
• Pickup/Delivery of Customer Vehicles to Local Vendor locations.
• Perform vehicle inspections of Customer Vehicles.
• Utilize Calendar to communicate effectively to all departments.
• Pickup/Delivery of parts.
• Inner department
• Local Supply Companies
• Pickup/Delivery of customers to and from shop.
• Maintain a clean shop area.
• Assist with any other duties assigned by shop manager.

Skills

Customer service

Phone skills

Attention to detail

Multi-tasking

Fast learning

Excel

Microsoft Word

Education

High School Diploma or GED

Job description

Job Title: Valet / Porter

Department: Parkside Detail and Accessories

Supervisor: Curtis Price

Schedule/Hours: Monday-Friday 8:00 A.M. - 5:00 P.M.

Summary

To aid all departments to insure positive customer relation areas. Strive to meet or exceed customer expectations.

Essential Duties

• Pickup and delivery of all customer and stock unit vehicles from Toyota/Lexus/PDI
• Pickup/Delivery of Customer Vehicles to Local Vendor locations
• Perform vehicle inspections of Customer Vehicles
• Utilize Calendar to communicate effectively to all departments
• Pickup/Delivery of parts
• Inner department
• Local Supply Companies
• Pickup/Delivery of customers to and from shop
• Maintain a clean shop area
• Assist with any other duties assigned by shop manager

Supervisory Responsibilities: None

Qualifications, Experience, Education, Certificates, Licenses, ETC

• High School Graduate or GED
• Computer Skills: Excel, Microsoft Work, etc.
• Attention to detail, fast learning skills, multi-task individual
• Excellent phone skills

Skills/Reasoning Ability/Performance Expectations

Employee continuously demonstrates professional and inter-personal skills with customers, vendors, and co-workers which will ultimately result in higher customer satisfaction. Social skills that provide an environment of support and achieving goals together as a team. Ability to maintain a positive and cooperative atmosphere. Skills to problem solve in complex, real work, or ill-defined situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift up to 50lbs

Talking, hearing, collecting, handling, inputting, preparing, sitting, standing, walking, repeated reaching, bending, stooping, squatting, occasional ladder climbing, pushing, pulling, lifting, carrying, and maneuvering up to 50 lbs.

Work Environment

An indoor/outdoor position. Occasionally requires being in other departments.

These work environment characteristics are representative of those and employee encounters while performing the essential functions of this job.