Valet Parking Attendant

Four Seasons; Baltimore (MD); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Hourly rate $13.39 + tips

Medical, vision, dental insurance

Paid time off & holidays

401k with company match

Employee meals

Job summary

Four Seasons Baltimore is seeking a Valet Parking Attendant to warmly greet guests, assist with luggage, and guide cars in a fast-paced luxury hotel environment.

You will ensure smooth traffic flow, provide directions, and deliver exceptional hospitality with a focus on safety and professionalism. A valid driver’s license and US work authorization are required.

Qualifications

• Experience in guest oriented, fast paced work environment preferred.
• Valid Driver’s License and clean driving record required.

Responsibilities

• Greet guests arriving by car, open doors, and welcome them to the hotel.
• Issue valet tickets and assist guests with luggage to rooms or to their vehicles.
• Direct valet parkers for parking and guide taxis; provide directions and information about the city and hotel services.
• Resolve customer inquiries and complaints with hospitality and professionalism; collaborate with other departments.

Skills

Customer service

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

The role of the Valet Parking Attendant

Greet guests who arrive by opening their car door and welcoming them to the hotel while assisting guests descending from cars. Issue appropriate valet parking ticket to guests who want car parked. Greet guests and local patrons arriving on foot. Open hotel doors for all guests and local patrons. Guide hotel guests to the Front Desk for check-in. Offer services to transport luggage to room and/or escort guest to their rooms. Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Provide guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, the local area, in-house events, etc. Work harmoniously and professionally with all departments.

What To Expect From Your Employee Experience

• Hourly Rate: $13.39 + tips
• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan with company match
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking
• And Much More!

Miscellaneous

• Work authorization in the United States required.
• Valid Driver’s License required with a clean driving record
• Experience driving vehicles with both manual and automatic transmission
• Previous experience in guest oriented, fast paced work environment is preferred
• Four Seasons is an Equal Opportunity, Affi...
• Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
• Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.