Valet Operations Supervisor & Guest Service Lead

Parking Management Company; Town of Florida (NY); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Health Benefits – Medical, vision, and dental insurance

401K – Upon eligibility

Paid time off

Tuition assistance

Job summary

A reputable parking services company located in the Town of Florida seeks a Valet Supervisor / Guest Service Coordinator. This role involves overseeing valet operations, ensuring efficient vehicle flow, and delivering exceptional guest service. Candidates should have at least one year of supervisory experience in customer service and a valid driver’s license. The position offers competitive hourly pay plus tips, along with a supportive environment dedicated to employee development and guest satisfaction.

Qualifications

• 1+ years in supervisory customer service/hospitality experience preferred.
• Valid driver's license with an acceptable motor vehicle record.
• Ability to maintain a clean background check.

Responsibilities

• Assist in overseeing daily valet operations and staff performance.
• Address guest questions and service issues promptly.
• Lead pre-shift meetings to communicate updates.

Skills

Guest service excellence

Team management

Communication skills

Problem-solving

Education

High school diploma or GED

Job description

A reputable parking services company located in the Town of Florida seeks a Valet Supervisor / Guest Service Coordinator. This role involves overseeing valet operations, ensuring efficient vehicle flow, and delivering exceptional guest service. Candidates should have at least one year of supervisory experience in customer service and a valid driver’s license. The position offers competitive hourly pay plus tips, along with a supportive environment dedicated to employee development and guest satisfaction.