Valet Operations Leader: Guest Experience & Team Growth

12 Oaks Parking; Atlanta (GA); On-site; USD 21,000 - 25,000; Full time

Job summary

12 Oaks Parking is hiring a Valet Manager in Atlanta, GA. You will oversee valet operations, lead a team of valets, and ensure exceptional guest experiences. The role requires 3+ years in parking with management experience a plus, and a valid driver’s license.

Schedule spans from Monday to Sunday during hours of operation, with base pay $15/hour plus tips. We value teamwork, operational excellence, and a friendly, professional demeanor.

Qualifications

• 3+ years of parking experience required.
• Prior management experience is a plus.
• Strong communication, organizational, and multitasking skills.
• Valid driver’s license and clean driving record; must be 18+.

Responsibilities

• Oversee the entire valet operation, ensuring smooth and efficient performance.
• Lead a team of valets with a focus on operational excellence and outstanding customer service.
• Create and manage staff schedules to meet operational needs.
• Conduct interviews and hire associates as needed.
• Respond promptly to accidents, incidents, or safety concerns.
• Coach, counsel, and, when necessary, terminate team members while ensuring accountability and performance standards are met.
• Train team members on customer service, safety, and inclusion best practices.
• Perform all duties in a timely and effective manner, following company policies and procedures to achieve operational objectives.
• Maintain courteous and professional relationships with guests, partners, subordinates, fellow associates, supervisors, and managers.
• Perform other duties as assigned to support smooth operations.

Skills

Parking experience

Management experience

Communication

Organization

Multitasking

Team-oriented

Job description

12 Oaks Parking is hiring a Valet Manager in Atlanta, GA. You will oversee valet operations, lead a team of valets, and ensure exceptional guest experiences. The role requires 3+ years in parking with management experience a plus, and a valid driver’s license.

Schedule spans from Monday to Sunday during hours of operation, with base pay $15/hour plus tips. We value teamwork, operational excellence, and a friendly, professional demeanor.