Valet Hospitality Leader — Hotel Growth & Ops

Tier1usa; Indianapolis (IN); On-site; USD 60,000 - 70,000; Full time

Job summary

LAZ Parking Midwest, LLC in Indianapolis is seeking a Valet Hospitality Manager to oversee hotel site operations, safety, service quality, and financial performance. The role requires strong leadership to coordinate daily activities, supervise staff, and ensure client expectations are met.

Responsibilities include managing Assistant Hospitality Managers, improving revenue while controlling costs, training teams, and maintaining safety standards.

Qualifications

• Bachelor's Degree or equivalent work experience desired.
• 1+ years Management experience.
• Valid driver’s license required.
• Experience in hospitality, parking, or hotels is preferred.

Responsibilities

• Responsible for financial, operational, safety, and service success at their hotel(s).
• Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff.
• Ensure increased revenue, controlled expenses, and customer satisfaction while upholding safety and service standards.
• Develop and execute initiatives aligned with client contracts and company culture.
• Participate in recruiting and onboarding processes for new staff.
• Monitor service metrics and drive continuous improvement.

Skills

Leadership

Customer service

Staff training

Budgeting

Safety

Operations management

Communication

Education

Bachelor's Degree or equivalent

Tools

Excel

Job description

LAZ Parking Midwest, LLC in Indianapolis is seeking a Valet Hospitality Manager to oversee hotel site operations, safety, service quality, and financial performance. The role requires strong leadership to coordinate daily activities, supervise staff, and ensure client expectations are met.

Responsibilities include managing Assistant Hospitality Managers, improving revenue while controlling costs, training teams, and maintaining safety standards.