Valet & Guest Services Champion

Ace Parking Inc.; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vacation and sick leave

Holiday pay

Job summary

ACE Parking in Charlotte, NC seeks a friendly valet to warmly greet guests, park and retrieve vehicles, and ensure safety and efficiency on site. The role emphasizes strong communication, accountability, and teamwork in a fast-paced environment.

Ideal candidates have a customer service background, can lift up to 50 lbs, and are committed to providing exceptional guest experiences while maintaining clean, organized parking areas and accurate fee collection.

Qualifications

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Reliable, friendly, and able to create a lasting impression.
• Physical ability to move quickly and lift up to 50 lbs.
• Previous valet or customer service experience is a plus.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns in a calm, professional manner.
• Coordinate with team members to ensure efficient service delivery.
• Foster a collaborative environment, helping teammates during peak times.
• Provide outstanding customer service and maintain a clean, organized parking area.
• Maximize revenue by managing spaces and ensuring fees are collected accurately.

Skills

Communication

Interpersonal skills

Accountability

Teamwork

Reliability

Physical ability

Customer service

Education

High school diploma or GED

Job description

ACE Parking in Charlotte, NC seeks a friendly valet to warmly greet guests, park and retrieve vehicles, and ensure safety and efficiency on site. The role emphasizes strong communication, accountability, and teamwork in a fast-paced environment.

Ideal candidates have a customer service background, can lift up to 50 lbs, and are committed to providing exceptional guest experiences while maintaining clean, organized parking areas and accurate fee collection.