Valet Guest Services Associate

Towne

Philadelphia (Philadelphia County)

On-site

USD 14,000 - 15,000

Full time

41 hours ago
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Benefits offered by this job

401k retirement savings plan
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality to guests, manage vehicle parking and retrieval, and assist with luggage during arrival and departure.

The role emphasizes a friendly, efficient approach, strong English communication, and accurate handling of tickets, keys, and money. Applicants should have a GED or high school diploma and a valid driver’s license.

Qualifications

  • High school diploma or GED required.
  • Must hold a valid driver’s license for the state or within a commutable distance.
  • One month of related experience and/or training, or equivalent education.

Responsibilities

  • Provide exceptional hospitality services to guests in an attentive, friendly and efficient manner.
  • Park and retrieve guest vehicles in a prompt yet safe manner and assist with luggage during arrival and departure.
  • Answer questions, provide directions and information about outlets, meeting rooms and area attractions.
  • Explain parking rates and procedures; manage tickets and keys in the valet system.
  • Maintain a pleasant, professional demeanor with guests and coworkers at all times.

Skills

Customer service
Communication skills
English literacy
Cash handling
Time management
Luggage handling

Education

High school diploma or GED
Driver's license

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality to guests, manage vehicle parking and retrieval, and assist with luggage during arrival and departure.

The role emphasizes a friendly, efficient approach, strong English communication, and accurate handling of tickets, keys, and money. Applicants should have a GED or high school diploma and a valid driver’s license.

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