Valet & Guest Services Associate

Towne Park, LLC.; Anaheim (CA); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

The Guest Service Associate at Towne Park, LLC. provides exceptional hospitality, parking and luggage assistance to guests in a friendly, efficient manner. The role includes parking and retrieving guest vehicles and helping with luggage as needed during arrival and departure.

The position is part-time with an hourly base pay of $21.13 per hour plus tips; eligibility for benefits depends on job classification and hours. Towne Park emphasizes courteous service and safety in all guest interactions.

Qualifications

• Education: High school diploma or GED
• Licensure: Must hold a valid driver’s license
• Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience
• Knowledge: Knowledge of principles and processes for providing customer and personal services.
• Skills: Ability to read and write standard English; basic math; time and money handling; understand 24 hour and military time systems; understand rates and parking procedures; operate a manual transmission is highly desirable.

Responsibilities

• Greet guests professionally and use guest last names during interactions.
• Park and retrieve vehicles and assist with bell services and luggage storage.
• Provide directions, taxis, reservations and area information for guests.
• Explain parking rates and manage key/ticket procedures and revenue collection.
• Ensure accurate ticketing, folios and claim checks for vehicles in the valet system.

Skills

Customer service

English literacy

Basic arithmetic

Education

High school diploma or GED

Valid driver’s license

Job description

The Guest Service Associate at Towne Park, LLC. provides exceptional hospitality, parking and luggage assistance to guests in a friendly, efficient manner. The role includes parking and retrieving guest vehicles and helping with luggage as needed during arrival and departure.

The position is part-time with an hourly base pay of $21.13 per hour plus tips; eligibility for benefits depends on job classification and hours. Towne Park emphasizes courteous service and safety in all guest interactions.