Valet & Guest Experience Specialist

NU3S - Car Wash | Cafe | Auto Care; Hempfield Township (Westmoreland County); On-site; USD 22,000 - 31,000; Full time

Job summary

NU3S - Car Wash | Cafe | Auto Care is seeking a Customer Experience Representative (CSR / Valet) to greet guests, assist with services, and drive vehicles through wash bays and service areas. This full-time role emphasizes a friendly, professional attitude and proactive service.

You will promote memberships, handle payments, coordinate with café and auto care teams, and help maintain a safe, welcoming environment for all guests. A valid driver’s license and strong customer service are required.

Qualifications

• Valid Driver's License required.
• Strong customer service and communication skills.
• Self-starter who works well in a team.
• Comfortable working indoors and outdoors in all weather conditions.
• Experience in customer service, retail, hospitality, valet, or automotive is a plus.

Responsibilities

• Welcome and assist customers with a friendly, professional attitude.
• Process orders, payments, and answer questions about our services.
• Safely drive customer vehicles through the car wash bay and service areas.
• Manage vehicle flow and valet operations.
• Promote memberships, rewards programs, and services.
• Coordinate with car wash, café, and auto care teams.
• Help wherever needed to ensure an outstanding guest experience.
• Maintain a clean, safe, and organized work environment.

Skills

Customer service

Communication skills

Team player

Reliability

Positive attitude

Job description

NU3S - Car Wash | Cafe | Auto Care is seeking a Customer Experience Representative (CSR / Valet) to greet guests, assist with services, and drive vehicles through wash bays and service areas. This full-time role emphasizes a friendly, professional attitude and proactive service.

You will promote memberships, handle payments, coordinate with café and auto care teams, and help maintain a safe, welcoming environment for all guests. A valid driver’s license and strong customer service are required.