Valet & Guest Experience Ambassador

Sage Hospitality Group; Estes Park (CO); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

Health savings and flexible spending

Life insurance

401(k) with employer match

Tuition reimbursement

Employee discounts

Referral bonus

Job summary

Sage Hospitality Group is seeking a Valet Guest Services Associate for Hotel Indigo Denver Downtown. Under supervision, you will greet guests, assist with parking, and ensure comfort and satisfaction during arrivals and departures.

The role requires strong customer service, knowledge of local venues, and a valid driver's license. You will be part of a team delivering memorable experiences in Denver’s Union Station area.

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Greet guests and provide valet services under supervision.
• Explain parking procedures and fees.
• Direct guests to registration area for check-in.
• Provide directions and information to guests.
• Address guest questions and issues with professionalism and courtesy.

Skills

Customer service

Fluent English

Local knowledge

Driver's license

Education

High school diploma

Job description

Sage Hospitality Group is seeking a Valet Guest Services Associate for Hotel Indigo Denver Downtown. Under supervision, you will greet guests, assist with parking, and ensure comfort and satisfaction during arrivals and departures.

The role requires strong customer service, knowledge of local venues, and a valid driver's license. You will be part of a team delivering memorable experiences in Denver’s Union Station area.