Valet / Driver - Lincoln Westborough

Herb Chambers Honda of Burlington; Westborough (MA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive Benefits

Job summary

Herb Chambers Honda of Burlington is seeking an Automotive Service Valet to greet customers, check them in for service, and move vehicles from the service drive to the shop. You will be the first contact for service customers and contribute to a smooth, organized service experience.

The role requires standing for extended periods, ability to work outdoors, and supporting a collaborative dealership environment with a focus on customer satisfaction.

Qualifications

• Greet customers and obtain vehicle information at arrival.
• Assist service staff while maintaining drive area organization.
• Move vehicles safely from drive to shop as needed.

Responsibilities

• Greet customers in a timely, friendly manner.
• Assist the Service Advisor in customer support.
• Move customer vehicles safely and securely.
• Retain keys per safeguard procedures.
• Promote good teamwork with dealership staff.
• Ensure proper vehicle delivery procedures for CSI.

Skills

Customer service

Guest experience

Relationship building

Job description

Automotive Service Valet

$17.00 - $18.00 per Hour + Weekly Pay + Comprehensive Benefits

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Valet/Porter, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible
• Assist the Service Advisor in helping customers while maintaining organization in the service drive
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner
• Retain keys according to departmental safeguard procedures
• Actively promote effective working relationships with associates and departments in the dealership
• Follow dealership specific procedures for active vehicle delivery of the customers vehicleresulting in return visits and admirable (CSI) Customer Satisfaction Index
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
• Ability to work outdoors and on your feet for extended periods of time

Qualifications:

• Ability to operate manual transmission is highly preferred
• Must be a minimum of eighteen years of age
• Must have a valid driver's license
• Must be able to pass pre-employment screening (background and drug test)

INDSERVICEPAT