Valet Concierge: Create WOW Guest Experiences
MGM Resorts International
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Benefits offered by this job
Job summary
MGM Resorts International in Atlantic City seeks a Parking Attendant to greet guests and provide top-notch valet service. You will own each guest’s experience, helping create WOW memories during their stay with us.
Ideal candidates will have strong customer service skills, reliable availability for varied shifts, and a team-focused mindset. This role offers benefits and opportunities within a premier entertainment company.
Qualifications
- High School Diploma or GED required.
- 2+ years of customer service experience.
- Willing to work varied shifts including weekends and holidays.
Responsibilities
- Greet guests at the valet entrance in a friendly, efficient manner.
- Collect a vehicle claim check and retrieve guest’s vehicle on departure.
- Assist guests with special needs and provide helpful support.
- Report issues to security or supervisor to avoid congestion.
- Assist in regulating movement of vehicles to prevent delays at the valet entrance.
- Answer guest questions about hotel, restaurants, events, and attractions.
- Resolve guest problems within your scope, or refer to supervisor.
- Report alleged thefts or missing items to supervisor or security.
- Assist bell staff with moving luggage as needed.
Skills
Education
Job description
MGM Resorts International in Atlantic City seeks a Parking Attendant to greet guests and provide top-notch valet service. You will own each guest’s experience, helping create WOW memories during their stay with us.
Ideal candidates will have strong customer service skills, reliable availability for varied shifts, and a team-focused mindset. This role offers benefits and opportunities within a premier entertainment company.
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