Valet Clerk: Guest Services & Dispatch

Hyatt Hotels Corporation; Idaho; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401K Retirement Savings Plan

Employee Stock Purchase Plan

Paid Vacation and Sick, FloatingH | 7

Observed Holidays

Discounted rooms at Hyatt locations

Up to 12 complimentary rooms at Hyatt

Job summary

Hyatt Hotels Corporation is seeking a Valet Clerk to provide high-visibility guest service in a Hawaii property. The role involves multitasking, handling guest requests, and coordinating with Bell/Valet teams to ensure timely assistance.

The position emphasizes strong communication, the ability to stand for long periods, and staying knowledgeable about hotel operations. It offers a comprehensive benefits package for eligible employees.

Qualifications

• Desire to satisfy guest needs in a fast-paced hotel setting.
• Prior valet, guest services, or front desk experience is a plus but not required.
• Refined verbal and written communication skills.
• Ability to stand for long periods and lift up to 50 lbs.
• Flexible schedule including mornings, middays, evenings, weekends and holidays.

Responsibilities

• Answering calls from guests, vendors, and colleagues.
• Dispatching valet and guest service colleagues to handle requests.
• Assist guests with vehicle retrievals and room move assistance.
• Maintain logs, manage keys, and track guest arrivals/departures.
• Communicate service requests to hotel departments and process valet payments.
• Stay informed about hotel events and hours of operation.

Skills

Guest service

Verbal communication

Teamwork

Multitasking

Customer orientation

Education

High school diploma or equivalent

Tools

Computer savvy

Job description

Hyatt Hotels Corporation is seeking a Valet Clerk to provide high-visibility guest service in a Hawaii property. The role involves multitasking, handling guest requests, and coordinating with Bell/Valet teams to ensure timely assistance.

The position emphasizes strong communication, the ability to stand for long periods, and staying knowledgeable about hotel operations. It offers a comprehensive benefits package for eligible employees.