Valet - Chamberlain Hotel - West Hollywood, CA

ADP; West Hollywood (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Same-day pay

Employee Assistance Program

Career Growth Opportunities

Reduced Room Rates

401(k)

Paid time off

Medical Benefits

Employee discount

Referral program

Job summary

Chamberlain Hotel in West Hollywood is seeking a Full-Time Valet Attendant to provide parking services and guest assistance with a friendly, service-minded attitude. You will greet guests, park and retrieve cars, assist with luggage, and ensure safety and accuracy in vehicle handling.

Responsibilities include documenting checks, sharing hotel information, and maintaining clean lobby areas. A flexible schedule, strong communication, and physical stamina are required to succeed in this fast-paced

Qualifications

• High School diploma / Secondary qualification or equivalent.
• Vision ability to see objects and people at a distance.
• Dexterity to grasp handles, carry items and lift up to 65lbs.
• Able to communicate verbally and follow instructions.
• Cash handling and basic math skills expected.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet guests, assist with luggage, and park/retrieve vehicles safely.
• Document vehicle checks, damages, and conditions prior to service.
• Provide hotel information and promote services to guests.
• Maintain lobby areas and assist other departments as needed.
• Follow safety and traffic regulations and manage keys/parking layout.
• Seasonal outside duties such as snow removal and trash collection.

Skills

Customer service

Communication skills

Verbal communication

Reading & writing

Cash handling

Flexibility

Teamwork

Education

High School diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Valet - Chamberlain Hotel - West Hollywood, CA

West Hollywood, CA, US

3 days ago Requisition ID: 18972

A multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Full-TimeValet Attendantat Chamberlain Hotel in West Hollywood, CA.

Job Purpose:

Under general supervision, provides parking services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to guest requests. Park and retrieve customer vehicles in specified areas in a safe and efficient manner. Provide accurate and timely documentation of vehicle checks, vehicle damage, and other conditions prior to service. Promote courteous treatment of guests and resolve guest service issues in a timely manner. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage, or using a luggage cart. Park and retrieve customer vehicles in specified areas in a safe and efficient manner.
• Upon departure, assists the guest by transporting luggage from room to lobby, and helping the guest load luggage into vehicle.
• Responds to guest needs by promptly delivering laundry, newspapers, iron & ironing board, additional linens, etc., in person. Maintains written log recording these requests and deliveries
• Responds to inquiries and promotes the hotels services, in person and on telephone, by explaining products/services. Provides the guest with up-to-date hotel information in order to enhance customer relations.
• Communicate hotel vehicle maintenance needed to engineer in a timely manner and follow up on completion.
• Obey all traffic and driving regulations.
• Remain on scheduled route at all times.
• Ensure safety of all passengers and their belongings.
• Complete transportation log.
• Keeps abreast of local activities and the area's establishments in order to answer questions, recommend and give directions.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Cleans lobby areas and entrances and maintains them free of debris in order to present a clean and attractive facility to customers.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
• Applicant must be able to maintain a friendly, service minded attitude in a physically demanding and fast paced environment.
• Must be detail oriented- able to assist patrons while safely keeping track of keys/parking layout etc.
• Seasonal outside duties must be completed, i.e. snow removal, trash collection, and sweeping.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

• Must have vision ability see objects and people at a distance.
• Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages.
• Must have upper body strength to continually lift and carry up to 65lbs throughout the hotel during entire shift.
• Must be able to communicate verbally and understand and follow verbal instruction.
• Must be able to use tact and understanding when dealing with a variety of customer service problems.
• Able to run/keep an effective pace during shift

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Paid time off
• Medical Benefits (Dental,vision, Etc.)
• Employee assistance program
• Employee discount
• Referral program