Valet Booth Attendant

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

An entertainment company in Indiana is looking for a customer service representative to manage guest interactions and vehicle handling. The role requires effective communication, physical endurance, and the ability to work in various weather conditions. A valid state driver's license and the ability to handle a fast-paced environment are essential. This position offers competitive benefits, including wellness programs and performance bonuses.

Qualifications

• Valid state driver's license is required.
• Ability to work in varying conditions including crowds and weather.
• Physical stamina to run and manage vehicles.

Responsibilities

• Provide superior customer service and handle complaints effectively.
• Ensure prompt service for arriving and departing guests.
• Document safety situations and maintain effective communication with staff.
• Document safety issues, violations, or property damage.
• Handle guest complaints promptly and courteously.
• Maintain effective communication with staff and management.
• Provide accurate counts of vehicles moved.

Skills

Effective communication

Resiliency in customer service

Ability to handle complaints

Physical endurance

Safety awareness

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with co‑workers.
• Ensures prompt and courteous service for all arriving and departing guests.
• Maintains smooth flow of traffic to and from the garage.
• Documents safety situations, violations or property damage.
• Handles guest complaints in a timely, accurate and courteous fashion.
• Maintains effective communication with staff and management.
• Provides accurate counts of vehicles moved.

Requirements

• This position is subject to varying levels of crowds, smoke and noise, the severity of which depends upon customer volume.
• This position is required to work outside and is subject to all types of weather conditions. Proper clothing is provided.
• Must have a valid State driver’s license.
• Ability to communicate effectively with customers, as well as all levels of employees.
• This position is very physical in nature and requires incumbent to run across flat land, as well as up and down stairs so as to park and retrieve cars in as little amount of time as possible. Incumbent must be able to reach and grasp to retrieve keys for customers' vehicles.
• Ability to drive cars of all types.
• Must possess a valid state driver’s license and a Department of Motor Vehicles report with no careless motor vehicle accidents, and no moving violations within the last three years.