Valet Attendant - Valet

Hard Rock Casino Rockford; Strasburg (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford is seeking a Parking Attendant to safely handle guests’ vehicles, secure keys, and maintain a professional, welcoming image in the parking area. Responsibilities include staging and parking guest cars, retrieving vehicles promptly, and communicating with guests and team members.

Must be able to work nights, weekends, and holidays, and maintain a clean driving record. Excellent customer service skills and the ability to stay calm in a fast-paced environment are essential

Qualifications

• Customer service skills required.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Must have a clean driving record and be able to drive various vehicles.

Responsibilities

• Greet guests with a positive and professional attitude.
• Staging and parking guest vehicles.
• Retrieving vehicles in a timely manner.
• Communicate effectively with guests and team members.
• Work nights, weekends and holidays as required.

Skills

Customer service

Effective communication

Education

High School diploma or equivalent

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Display positive and professional attitude and presentation at all times when communicating with guest.
• Must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
• Responsible for the staging of guest vehicle.
• Responsible for parking guest vehicle in the parking garage.
• Responsible for retrieval of vehicles in a timely manner.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

High School diploma or equivalent required. The skills and abilities necessary for effective performance within this position are typically acquired through two months of on-the-job training or related experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• Good driver’s record within the last 48 months and cannot have more than 3 points on record.
• Must provide a current driving record.
• Must have the ability to drive various types of vehicles.
• Must be tolerant of moderate to severe weather conditions.

KNOWLEDGE OF:

• Excellent customer service skills.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Remain calm in a hectic, fast-paced atmosphere.
• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
• Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
• Must be able to walk/run 90% of shift and stand 10% of shift.
• Must be tolerant of running, stooping, and bending for long periods of time