Valet Attendant - Safe Parking & Guest Service Pro

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Graton Resort & Casino is seeking a courteous Valet Attendant to safely park guests' cars and interact with guests in a friendly, positive manner. You will follow all company standards and procedures to ensure exemplary service.

Responsibilities include inspecting vehicles for damage, parking accurately, securing keys, keeping driveways clear, delivering cars promptly in same condition, and assisting guests with luggage during check-in and check-out.

Qualifications

• Essential Customer service orientation for guest interactions.
• Ability to follow policies and procedures consistently.
• Attention to safety and vehicle handling standards.
• Ability to communicate clearly with guests and team members.
• Willingness to learn and adhere to property rules.
• Strong sense of responsibility and reliability.
• Basic problem-solving and situational awareness.

Responsibilities

• Operate and park guests' cars safely in assigned spaces.
• Interact with guests in a friendly and positive manner.
• Record any pre-existing damage on guest vehicles.
• Lock and secure guest vehicle keys properly.
• Keep driveways clear of parked cars.
• Return cars promptly and in the same condition as left.
• Maintain a safe and clean working environment.
• Assist guests with luggage during check-in/check-out.

Job description

Graton Resort & Casino is seeking a courteous Valet Attendant to safely park guests' cars and interact with guests in a friendly, positive manner. You will follow all company standards and procedures to ensure exemplary service.

Responsibilities include inspecting vehicles for damage, parking accurately, securing keys, keeping driveways clear, delivering cars promptly in same condition, and assisting guests with luggage during check-in and check-out.