Valet Attendant PM

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Hotels & Resorts in Dallas seeks a courteous Valet Parking Attendant to greet guests on arrival and departure, park and retrieve vehicles safely, and assist guests with luggage and directions.

Responsibilities include inspecting cars, ensuring tickets for billing, following safety protocols, maintaining garage cleanliness, handling cash and card transactions, and reporting accidents promptly. Must stay professional in a fast-paced environment and wear appropriate PPE.

Qualifications

• Must be 21+ for insurance purposes.
• Valid TX Driver's License required.
• Excellent communication skills.
• Able to work well under pressure in a fast-paced environment.
• Ability to stand for up to 8 hours, walk, and run in a fast-paced environment.
• Capable of lifting up to 50 lbs.

Responsibilities

• Greet guests upon arrival and departure in a prompt, courteous, and professional manner.
• Park and retrieve guest cars safely, adhering to safety standards.
• Inspect guest cars for visible damage and notify supervisor if needed.
• Provide assistance such as luggage or directions to hotel lobby; communicate guests' needs to Guest Services.
• Manage car tickets for identification and billing.
• Handle cash and credit card transactions as required.
• Maintain garage cleanliness and report accidents or spills.
• Follow safety and PPE guidelines (face masks, social distancing).
• Complete parking garage forms and follow up with Loss Prevention if necessary.

Skills

Greet guests

Customer service

Cash handling

Driving vehicles

Stand for long hours

Education

High school diploma or equivalent

Job description

Overview:

To greet guests in a friendly and professional manner; park and return guests' vehicles promptly, courteously, and safely.

Responsibilities:

Greet guests upon arrival/departure in a prompt, courteous, friendly, and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.

Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.

Park or retrieve guest cars promptly, adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).

Ensure all guests receive car tickets to identify their vehicle and for correct billing.

Offer assistance, including luggage or providing directions such as to the hotel lobby. Communicate specific guests' needs to Guest Services.

Follow procedures when utilizing hotel equipment (man lift, etc.)

Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.

Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity, etc. Contact the Loss Prevention department if necessary.

Report any accidents involving guests’ vehicles immediately to the supervisor, Director of Rooms, and Loss Prevention. Ensure the guest is notified of damage prior to their departure.

Maintain cleanliness of the garage area, such as keeping the area clear of litter and notifying housekeeping of overflowing trash cans.

Complete parking garage forms.

Perform cash handling and credit card procedures when necessary.

Perform any other duties related to the successful operations of the department as requested by management.

Greet all guests in a courteous, friendly, and professional manner.

Qualifications:

For insurance purposes, applicants m ust be 21 years of age

Must have no more than 1 motor vehicle violation in the last 2 years

Must have a valid TX Driver's License

Must be able to work well under pressure, in a fast-paced environment.

Must have excellent communication skills.

Prior cash handling experience preferred.

Excellent driving record.

Ability to drive vehicles with automatic and manual transmissions.

Strong customer service skills.

Ability to stand for up to 8 hours, walk, and run in a fast-paced environment.

Capable of lifting up to 50 lbs.

Willingness to undergo a drug screening and MVR background check.

Willingness to work outdoors in all weather conditions, including rain, snow, wind, and extreme heat.

Flexible availability to work a varied schedule, evenings, weekends, and holidays.