Valet Attendant — Guest-First Hospitality Pro

Cherokee Nation Businesses; Catoosa (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid time off & holidays

Job summary

Cherokee Nation Businesses is seeking a Valet Attendant at Hard Rock Hotel & Casino Tulsa to deliver outstanding guest service, greet arrivals and departures, and safely park and retrieve vehicles. You will assist guests with luggage, maintain key controls, and support smooth operations in a high-volume hospitality environment.

The role requires a valid driver’s license, flexibility to work nights, weekends, and holidays, and the ability to work outdoors in all weather conditions.

Qualifications

• High School Diploma or GED required.
• Previous customer service or hospitality experience preferred.
• Valid state-issued driver’s license required.
• Ability to stand, walk, run, and lift luggage for extended periods.
• Ability to work outdoors in all weather conditions.
• Position is safety-sensitive and subject to drug testing.

Responsibilities

• Greet guests upon arrival and departure with a friendly and professional attitude.
• Safely park and retrieve guest vehicles in designated parking areas.
• Assist guests with luggage and provide directions or information about hotel amenities, services, and events.
• Maintain proper vehicle handling procedures and follow key control and ticket tracking processes.
• Conduct quick visual inspections of vehicles when parking and retrieving.
• Maintain efficient traffic flow and assist with vehicle staging during busy periods.
• Communicate with supervisors and team members to ensure smooth operations.
• Follow hotel policies, safety procedures, and appearance standards.
• Maintain cleanliness and organization of valet areas, key storage, and staging locations.
• Provide prompt assistance to guests and address service requests professionally.
• Demonstrate a strong guest-first mentality and maintain professionalism during high-volume periods.

Skills

Customer service

Communication

Safety procedures

Outdoor work

Education

High School Diploma or GED

Job description

Cherokee Nation Businesses is seeking a Valet Attendant at Hard Rock Hotel & Casino Tulsa to deliver outstanding guest service, greet arrivals and departures, and safely park and retrieve vehicles. You will assist guests with luggage, maintain key controls, and support smooth operations in a high-volume hospitality environment.

The role requires a valid driver’s license, flexibility to work nights, weekends, and holidays, and the ability to work outdoors in all weather conditions.