Valet Attendant | Full Time

Omni Hotels & Resorts; Florida; On-site; USD 30,000 - 40,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Valet Attendant at the Omni Amelia Island Resort & Spa. The role involves greeting guests and assisting with parking and retrieving vehicles while providing excellent customer service.

The ideal candidate will have strong communication skills, a valid FL Driver License, and the ability to manage tasks in a fast-paced environment. Join our team for a rewarding experience at one of Florida's premier resorts.

Qualifications

• Must be 21 years of age.
• No more than 1 motor vehicle violation in the last 2 years.
• Able to work well under pressure in a fast-paced environment.

Responsibilities

• Greet guests upon arrival in a professional manner.
• Park or retrieve guest cars adhering to safety standards.
• Inspect guest cars for visible damage and notify the supervisor.

Skills

Excellent communication skills

Strong customer service skills

Ability to drive vehicles with automatic and manual transmission

Education

Valid FL Driver License

Job description

Omni Amelia Island Resort & Spa is a resort offering 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world‑class golf, dining, family‑friendly activities and a full‑service spa.

Valet Attendant

Overview

To greet guests in a friendly and professional manner; park and return guests vehicles promptly, courteously, and safely.

Responsibilities

• Greet guests upon arrival/departure in a prompt, courteous, friendly and professional manner; offer a warm welcome to our hotel or bid a fond farewell by thanking them for staying with us.
• Inspect guest cars for visible exterior or interior damage; notify supervisor immediately.
• Park or retrieve guest cars in a prompt manner adhering to safety standards (driving slowly, blowing horn when approaching ramps, no cell phone usage, no usage of car audio).
• Ensure all guests receive car tickets to identify their vehicle and for correct billing.
• Offer assistance including luggage or providing directions such as to hotel lobby. Communicate to Guest Services specific guests needs.
• Follow procedures when utilizing hotel equipment (manual lift, etc.).
• Always follow Safe and Clean guidelines such as wearing face masks and social distancing measures.
• Monitor garage area for safety conditions such as water spills, oil slicks, suspicious activity etc. Contact the Loss Prevention department if necessary.
• Report any accidents involving guests' vehicles immediately to supervisor, Director of Rooms and Loss Prevention. Ensure guest is notified of damage prior to their departure.
• Maintain cleanliness of garage area such as keeping area clear of litter and notifying housekeeping of overflowing trashcans.
• Complete parking garage forms.
• Perform cash handling and credit card procedures when necessary.
• Perform any other duties related to the successful operations of the department as requested by management.

Qualifications

• Must be 21 years of age.
• Must have no more than 1 motor vehicle violation in the last 2 years.
• Must have a valid FL Driver License.
• Must be able to work well under pressure, in a fast‑paced environment.
• Must have excellent communication skills.
• Prior cash handling experience preferred.
• Excellent driving record.
• Ability to drive vehicles with automatic and with manual transmission.
• Strong customer service skills.
• Ability to understand and speak basic English to communicate with guests and co‑workers.

EEO Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].