Valet Attendant – Fast-Paced Guest Service Pro

Reimagined Parking; Hershey (PA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Health Plans

Life Insurance

Disability Insurance

401(k) Plan

Employee Assistance Program

Parental Leave

Job summary

Reimagined Parking in Hershey, PA is seeking a dedicated Valet to safely park and retrieve guest vehicles while delivering exceptional service. You will greet guests, manage tickets, assist with loading luggage, and maintain vehicle safety in a fast-paced environment.

The role requires prompt, courteous interactions, a valid driver's license, and the ability to pass a background check. This full-time/part-time position offers competitive pay ($12–$20/hour) plus tips and a comprehensive benefits

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination including eye-hand, hand-foot.
• Previous valet experience preferred.
• Ability to operate manual transmission vehicles (stick shift).

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with loading/unloading personal items.
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary.
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times.

Skills

Customer service

Guest communication

Learning agility

Vehicle operation

Valet experience

Manual transmission

Job description

Reimagined Parking in Hershey, PA is seeking a dedicated Valet to safely park and retrieve guest vehicles while delivering exceptional service. You will greet guests, manage tickets, assist with loading luggage, and maintain vehicle safety in a fast-paced environment.

The role requires prompt, courteous interactions, a valid driver's license, and the ability to pass a background check. This full-time/part-time position offers competitive pay ($12–$20/hour) plus tips and a comprehensive benefits