Valet Attendant – Guest‑Focused, Fast‑Paced Service

Reimagined Parking; Philadelphia (Philadelphia County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking is seeking a Valet at our Philadelphia location. You will greet guests, retrieve keys, issue tickets, and manage guest information using electronic devices.

This role emphasizes safe vehicle handling, top-tier customer service, and professional brand representation. You must be 18+, have a valid driving license, and pass a background check; compensation is $15.00 per hour with varying shifts.

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests effectively.
• Ability to learn quickly and make sound decisions in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye-hand and hand-foot coordination.
• Previous valet experience preferred.
• Ability to operate manual transmission vehicles (stick shift).

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices.
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location.
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems.
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed.
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items.
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required.
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution.
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary.
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead.
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times.

Skills

Customer service

Guest communication

Fast-paced environment

Vehicle operation

Valet experience

Manual transmission

Job description

Reimagined Parking is seeking a Valet at our Philadelphia location. You will greet guests, retrieve keys, issue tickets, and manage guest information using electronic devices.

This role emphasizes safe vehicle handling, top-tier customer service, and professional brand representation. You must be 18+, have a valid driving license, and pass a background check; compensation is $15.00 per hour with varying shifts.