Valet Attendant – Casino Guest Services Pro

Downstream Casino; Oklahoma; On-site; USD 16,531 - 24,796; Full time

Job summary

Downstream Casino is seeking a friendly valet attendant to greet guests, park and retrieve vehicles, and provide courteous service in a fast-paced casino environment. You will uphold safety, maintain professional appearance, and follow attendance, background checks, and licensing requirements.

Previous valet or customer service experience is preferred. This role reports to the casino operations team and requires the ability to work flexible hours.

Qualifications

• Must be 18 years of age or older upon employment.
• Must possess and maintain a valid driver’s license with minimal DMV points.
• Previous valet parking experience preferred.
• Previous customer service experience preferred.
• Must be able to drive all types of vehicles.
• Applicants must be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to be approved for and maintain a valid Downstream Nation license.
• Must be able to read, write, speak and understand English.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Responsibilities

• Retrieves vehicles from guests and completes valet tickets.
• Parks vehicles in appropriate area and gives car keys and valet tickets to Valet Dispatcher.
• Handles guest vehicle safely and cautiously at all times.
• Provides excellent customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
• Maintains a professional work environment with supervisors and staff.
• Meets attendance guidelines and adheres to policies.
• Informs supervisor as necessary.
• Attends all necessary meetings.
• Assists in other projects as directed.
• Hours are determined by a 24-hour schedule.
• Acts as a role model and presents oneself as a credit to Downstream Casino Resort.

Skills

Excellent communication

Customer service

Education

High school diploma or equivalent

Job description

Downstream Casino is seeking a friendly valet attendant to greet guests, park and retrieve vehicles, and provide courteous service in a fast-paced casino environment. You will uphold safety, maintain professional appearance, and follow attendance, background checks, and licensing requirements.

Previous valet or customer service experience is preferred. This role reports to the casino operations team and requires the ability to work flexible hours.