Valet Attendant/Bellperson (Part-Time)

Omni Hotels & Resorts; Corpus Christi (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

Omni Corpus Christi Hotel in Corpus Christi, TX, seeks friendly guest services staff to provide exceptional valet, luggage handling, and guest assistance. You will guide guests to services, manage luggage and carts, and coordinate with Front Desk for VIP arrivals.

A professional appearance and strong customer service are essential. Responsibilities include maintaining public areas, responding to guest requests, and following all safety procedures.

Qualifications

• Must be 21 years of age.
• Must have valid Texas driver license or state identification where required.
• Ability to lift 50 lbs and push/pull 150 lbs.
• Excellent customer service and strong communication skills.

Responsibilities

• Valet and retrieve vehicles for guests.
• Assist, retrieve and load luggage for guests.
• Utilize bell carts effectively and with caution.
• Be friendly and professional when engaging guests.
• Know local points of interest and directions for guests.
• Maintain cleanliness of public areas and bell closet.
• Address guest complaints and ensure problems are resolved.
• Direct guests to Front Desk or meeting rooms.
• Call taxis or shuttles for guests as needed.
• Notify Front Desk and Guest Services of VIP arrivals.
• Engage in conversations with guests to enhance service.
• Attend staff meetings and training sessions.
• Complete tasks assigned by manager.
• Assist guests in locating other hotel areas and walk them if needed.
• Follow company policies, maintain uniform and professional appearance; protect assets.
• Follow safety policies and report accidents or unsafe conditions; complete training.

Skills

Customer service

Communication

Presentation

Training

Organizational skills

Job description

Omni Corpus Christi Hotel
Experience stunning bay or city views at the Omni Corpus Christi Hotel, located in the heart of the Marina District. Enjoy resort-style amenities like a heated indoor/outdoor pool, full-service dining, and wellness services all just minutes from top attractions like the Texas State Aquarium and USS Lexington. Whether you're here for a beach getaway, fishing adventure, or a special event, our 24,000 square feet of event space and 465 well-appointed rooms make it easy to relax and recharge. Discover coastal charm and elevated hospitality at Omni Corpus Christi.

Overview

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

Responsibilities

• Valet and retrieve vehicles for guests
• Assist, retrieve and load luggage for guests
• Utilize bell carts effectively and with caution
• Use friendly and appropriate expressions when engaging guests
• Be fully acquainted with the different points of interest
• Ensure that the public areas, bell closet are maintained, clean and tidy
• Follow-up with guest complaints to ensure that any problems are resolved
• Direct guests to the Front Desk or meeting rooms
• Call taxis and/or shuttle for guests as needed
• Notify the Front Desk and Guest Services of VIP arrivals whenever possible
• Engage in conversation with as many guests as possible
• Attend all designated staff meetings and training sessions
• Complete all tasks assigned by manager
• Aid guests in locating other areas of the hotel (walk them to destination if possible)
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

• Must be 21 years of age
• Must have no more than 1 motor vehicle violation in the last recent 2 years
• Must have a valid TX Driver License
• Must be able to lift 50 lbs, push/pull 150 lbs
• Excellent customer service skills
• Must have strong communication, presentation, training and organizational skills
• Maintain a professional business appearance, attitude and performance
• Must be able to work a flexible schedule including weekends and holidays

Equal Opportunity Statement

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].