Valet Attendant

Marcus Hotels & Resorts; Minneapolis (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meal per shift

Room discounts at Marcus Hotels &

Employee discounts at restaurants/cafè

Discounted parking

401k with employer match

Job summary

The Lofton Hotel, part of Marcus Hotels & Resorts, is seeking a bell staff team member in downtown Minneapolis. You will greet guests, retrieve items, and transport luggage using a bell cart throughout the hotel while maintaining a professional image and high sanitation standards.

Compensation is $17.87 per hour. This on-site role offers meal benefits, employee discounts, and opportunities for career growth within Marcus Hotels & Resorts families.

Qualifications

• Ability to understand and follow written and/or verbal instructions.
• Ability to effectively communicate verbally in English.
• Ability to read English language to ascertain information from luggage tags and claims checks.
• Ability to lift/move luggage up to 45 lbs continuously.
• Ability to stand/walk/sit and perform essential job functions.

Responsibilities

• Greet customers with a friendly welcome.
• Retrieve guest items from cars and transport luggage using a bell cart.
• Listen and respond to guest inquiries and provide accurate information.
• Maintain a professional image and keep areas clean and sanitary.

Skills

English communication

Customer service

Luggage handling

Safety awareness

Job description

Description

Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with a perfect blend of modern amenities and exceptional service. You will have the opportunity for a rewarding career working with Minnesota’s first Hilton Tapestry Collection hotel, with hospitality professionals who together make the hotel one of the top ranked in Minneapolis. Our priority is providing our guests and team members with exceptional experiences every day.

Compensation: $17.87/HR

What will you be doing?

• Greet customers with friendly and sincere welcome.


• Retrieve guest items from cars, buses, vans, and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators.


• Listen and respond to guest inquires. Answer questions and offer assistance giving accurate information.


• Always maintain a professional image while at work.


• Maintain all cleanliness and sanitation along with personal hygiene.

What do you bring to the role?

• Ability to understand and follow written and or verbal instructions.


• Ability to effectively communicate verbally in English.


• Ability to read English language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.


• Ability to grasp, lift, and or carry or otherwise move packages and boxes and luggage up to 45lbs continuously throughout shift.


• Ability to stand, walk, and or sit and continuously perform essential job functions.


• Sufficient manual dexterity in one hand to be able to load and unload luggage


• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.


• Valid driver’s license and good driving record.

What's in it for you?

• A free, well-balanced meal every shift


• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties


• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa


• Discounted parking


• “Two for one” movie theatre coupons at Marcus Theatres


• Ability to grow your career, and transfer from one property to another


• Paid time off


• Medical, dental, and vision insurance, company-paid life insurance, and an employee assistance program


• 401k with employer match


• Early wage access


• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 17 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Lofton Hotel is an equal opportunity employer.